Sales Associate

Sales Associate

Join Range USA, the leading indoor gun range and retail operator in the nation. We provide the easiest and best customer service in the USA.

• Free Elite Membership (Unlimited Shooting)
• Industry Leading Online and Store Discounts
• Free Classes
• Ability to Utilize Manufacturer Programs
• No firearm experience needed:
  We Offer Paid Training

Position Title:

Sales Associate

Reports To:

Store Leader
Classification:
Part-Time/Non-Exempt/Hourly

The Sales Associate role ensures every single Range USA customer is provided the assistance and knowledge to fulfill the experience they are seeking. The main responsibility is to convert customers to buyers with sales that fulfill the desired experience.

• Commitment to the mission of Range USA by providing the easiest and best customer service.
• Provide outstanding customer service dedicated to exceeding customer expectations and fostering lasting relationships.
• Greet customers and facilitate the customer experience.
• Convert clients to buyers by asking for the sell to fulfill desired experience.
• Ensure customers leave with the complete package supporting their main purchase.
• Inform customers of services, discounts, exclusive offers, sales, and promotions.
• Conduct range customer check‑in efficiently and friendly.
• Maintain the range timer for proper tracking of customer time.
• Ensure efficient and compliant range firearm rental process.
• Utilize radios to communicate with Range Safety Officer regarding safety and customer issues.
• Answer customer questions regarding product pricing, features, benefits, and availability.
• Maintain compliance with all involved government agencies including 4473 and background check processes.
• Remain up to date on new product and industry news.
• When acting as an e‑commerce picker, the pickup dashboard must be checked every hour and any new orders should be picked.

• High School Diploma or equivalent required.
• 1-2 years of customer service sales experience preferably within a specialty retail environment.
• Ability to understand, recall and follow complex compliance regulations and handle highly confidential information.
• Availability to work a flexible schedule including nights, weekends, and holidays.
• Must be 21 years of age.

• Extended periods of standing.
• Lifting and/or pushing objects up to 50 lbs. regularly.
• Working at heights up to 10'.

NOTE:

This job description may be changed or updated as necessary and is not inclusive of all the duties and responsibilities that may be expected to be performed.