Loan Production Associate

Santander is a global leader and innovator in the financial services industry and is evolving from a high-impact brand into a technology-driven organization. Our people are at the heart of this journey and together, we are driving a customer-centric transformation that values bold thinking, innovation, and the courage to challenge what’s possible. This is more than a strategic shift. It’s a chance for driven professionals to grow, learn, and make a real difference.

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*** This role has a hybrid work schedule that consists of 3 days in the office and 2 days working remotely.***

This Loan Production Associate role is designed to be the primary internal and external point of contact driving commercial loan applications from the point of application through preclosing. Transactions include commercial, industrial, and real estate secured and are expected to range in size from $500K to $10MM. Responsibilities begin with verification of completed application submittal documentation, and end with verification of preclosing documentation collection.

Application support can stretch to include tasks before and after these key gates, but the primary objective is to ensure loan applications move through the onboarding process leveraging collaboration with Lines of Business, Underwriting, and Loan Operations.

• Drives consistency and accountability across the credit and loan onboarding process by managing an origination pipeline of commercial credit requests through workflow stages from application through closing.
• Manage multiple credit applications simultaneously with careful tracking of application status and next steps required for an application to advance.
• Coordinates with Line of Business on customer outreach effort to ensure required documentation is collected and uploaded into the Loan Origination System.
• Thoroughly review all loan application documentation, anticipate potential workflow challenges, and take proactive measures to resolve obstacles in advance.
• Coordinates with Underwriting to ensure receipt of sufficient due diligence materials, seek responses to credit inquiries, and maintain status communication to Line of Business.
• Serves as a primary point-of-contact for all application status inquiries and/or problems arising throughout the loan approval and closing processes.
• Prepares and issues commitment letters consistent with the credit approval terms and provides customer follow-up if questions arise.
• Acts as the primary process owner of the credit request to ensure a timely and high-quality closing is achieved by tracking application status, following up on missing information, proactively solving problems, and collaborating with cross functional teams.
• Coordinates preparation of all necessary loan documentation and exercises preclosing quality control in preparation for deal closing and scheduling activities.
• Coordinates correspondence, both verbal and written, among clients, Relationship Managers, Middle & Back Office operations, and Counsel, as necessary.

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Bachelor’s Degree: in related field or equivalent demonstrated through a combination of work experience, training, military service, or education - Required

• 5+ Years
  
  Experience with commercial loan operations.
  
  - Required

• Excellent communication, good organizational skills, and attention to detail.

• Solid…