Digital Banking - Implementation Specialist

Digital Banking - Implementation Specialist I #526

Southington, CT, USA

Posted Friday, December 12, 2025 at 5:00 AM

As an industry-leading fintech provider, COCC delivers innovative, comprehensive technology solutions and strategic partnerships throughout the Northeastern United States. Listed among American Banker's Fin Tech 100 and the Inc. 5,000 fastest growing companies in the nation, COCC inspires the industry with innovation and top-quality support. Designated a Top Workplace in Connecticut and a nationally Certified Great Place to Work, COCC recognizes employees as the core of our success.

Inspiring you to become extraordinary in work and life.

A customer liaison for various software products and third party interfaces. Responsible for testing and evaluating software applications, as well as executing customer implementations. A highly motivated individual who works well independently and can multitask on multiple projects throughout the project life cycles.

• Hybrid schedules and ample paid time off allowing you work/life balance and flexibility
• Customized training and onboarding to support you in your first year at COCC
• Robust employee development programs aligned with career pathing objectives
• Cutting-edge training and educational resources from vendors like SANS, Plural Sight and CBTNuggets
• Generous PTO offerings, benefits and competitive compensation
• On-site fitness centers, wellness incentives, and lifestyle spending accounts
• Tuition Reimbursement
• One-on-one career coaching
• DEIB initiatives championing inclusion and encouraging you to bring your whole self to work
• Financial planning assistance with certified professionals

Act as a customer liaison for various software products and third party interfaces. Responsible for testing and evaluating software applications, as well as executing customer implementations.

• Associate’s degree in Business or IT preferred but will consider appropriate work experience/certifications
• Minimum of two years in banking or financial services, preferably in a technical or operational capacity
• Effective written and oral communication abilities
• Ability to analyze information, formulate conclusions, and provide recommendations
• Ability to work independently and in a team environment
• Ability to think critically
• Strong attention to detail and ability to learn new technology

• Intermediate proficiency with MS Office Suite
• Understanding of relational databases a plus
• EFT, ATM ebit Card, Internet Banking obile Technology a plus
• Quality Assurance experience a plus
• COCC INSIGHT or DNA CORE experience a plus

• Significant exposure to NPCI
• Access to customer database
• Proprietary information

• Office conditions hybrid schedule 3 days a week in office
• Some weekend work required
• Some weeks require work over 40 hours

Salary range for this role is $54,392-$73,590 per year

Applicants for employment in the US must have work authorization that does not currently or in the future require sponsorship of a visa for employment authorization in the United States.

COCC is committed to maintaining a drug-free workplace. All applicants are required to pass a credit, background, and substance test prior to employment. COCC procures background and consumer reports in compliance with all Federal and State regulations, including The Fair Credit Reporting Act and applicable Department of Labor laws regarding pre-employment screens. COCC is an equal opportunity employer committed to a community of inclusion, and an environment free from discrimination, harassment, and retaliation.

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