Automotive Store Manager

Overview

Join to apply for the Automotive Store Manager role at Monro, Inc.. The Store Manager provides day-to-day leadership to the store and teammates and supports Monro’s vision to be a leader for automotive and tire centers, trusted by consumers as the best place for quality maintenance and repairs.

The range for this role is from $65,000 - $100,000+. This role is eligible for additional compensation and incentives. Pay will be based on experience level.

• Develop sales and technical teammates to produce a consistent 5-star Guest experience
• Ensure sales goals are achieved by assisting in the development and implementation of sales plans, thorough knowledge of services and products and the automotive industry
• Introduce tire and service products to guests to maximize sales and guest satisfaction and loyalty
• Support teammates in establishing and maintaining a productive sales environment by training and developing teammates on all shop operations and guest services
• Ensure the store is effectively staffed by managing the recruiting, hiring, training, scheduling, evaluating, performance management, and development of teammates
• Ensure expense control through the management of payroll, telephone usage, store maintenance and repairs, supplies, utilities, and other controllable expenses
• Perform other duties as assigned

The Store Manager provides daily leadership to all positions within the store, including General Service Technicians, Technicians, Technical Service Manager, Service Manager, and Assistant Store Manager. This position operates under the general direction of the District Manager.

High School Diploma or equivalent. 4–6 years of demonstrated leadership experience in an automotive retail/sales environment. Proven ability to manage, drive and deliver financial results while controlling costs. Ability to influence and motivate a team to achieve set goals and objectives.

• Guest and team focused mindset with extensive experience in customer-facing, customer-centric environments
• Excellent verbal and written communication skills with the ability to convey technical issues and write routine reports
• Business mentality with the drive to exceed established goals
• Possess basic algebra skills to calculate figures such as discounts, interest, commissions, proportions, and percentages
• Proactive with demonstrated proficiency in multi-tasking within a fast-paced environment
• Ability to take initiative in identifying problems, collecting data, and establishing facts to produce practical decisions and solutions
• Ability to effectively mentor, coach and develop teammates

This job operates in an automotive shop environment with exposure to moderate noise levels, adverse weather conditions, chemicals, odors, dirt and dust. Must possess a current valid driver’s license and have a satisfactory Motor Vehicle Report (MVR). Ability to work flexible hours, days, evenings, weekends and holidays. Must be able to lift, carry and stock merchandise and supplies up to 50 lbs.

Frequent standing and walking for long periods, and frequent reaching overhead and below the knees, including squatting, bending, stooping, kneeling, and twisting.

• Health Insurance
• Dental Insurance
• 401K Retirement Plan with Company Match
• Paid vacation
• Paid Holidays
• Employee Discounts
• Career Development

Monro, Inc. is an equal opportunity employer and affords equal opportunity to all applicants for all positions without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.