Operations Supervisor

At CVS Health, we’re building a world of health around every consumer and surrounding ourselves with dedicated colleagues who are passionate about transforming health care. As the nation’s leading health solutions company, we reach millions of Americans through our local presence, digital channels and more than 300,000 purpose‑driven colleagues – caring for people where, when and how they choose in a way that is uniquely more connected, more convenient and more compassionate.

An Operations Supervisor is a key leader supporting the CVS Store Management team in planning and driving store execution and performance while building consumer loyalty to CVS/pharmacy through a focus on excellent customer service. When there is no manager onsite, the Operations Supervisor leads the store and supervisory staff, ensures that store operations run smoothly, and is responsible for completing all opening and closing procedures.

• Work effectively with store management and store crews.
• Supervise the store’s crew through assignment, direction and follow‑up of all activities.
• Effectively communicate information both to and from store management and crews.
• Assist customers with questions, problems and complaints and promote a positive customer‑service culture (greet, offer help, and thank).
• Handle all customer‑relations issues in accordance with company policy and provide personalized feedback and coaching to colleagues.
• Maintain customer/patient confidentiality.
• Price merchandise, stock shelves and support the planning, execution, display and maintenance of promotional and seasonal merchandise.
• Support the display and maintenance of off‑shelf merchandise.

• Deductive reasoning ability, analytical skills and computer skills.
• Advanced communication skills, supervision and influencing skills.
• Ability to work a full‑time flexible schedule, including some early morning, overnight and weekend shifts, willingness to work overtime as needed, and to respond to urgent store issues.

• Experience as a retail supervisor.

• High School Diploma or equivalent (preferred but not required).

• Anticipated Weekly
  
  Hours:
  
  25
• Time Type:
  Part‑time
• Pay Range: $18.35 – $27.94 per hour

• Affordable medical plan options and 401(k) plan (including matching company contributions).
• Employee stock purchase plan.
• No‑cost programs for all colleagues including wellness screenings, tobacco cessation, weight management, confidential counseling and financial coaching.
• Benefit solutions addressing the different needs and preferences of colleagues including paid time off, flexible work schedules, family leave, dependent care resources, colleague assistance programs, tuition assistance, and retiree medical access, among others (subject to eligibility).

Location:

Southington, CT

Final date to receive applications: 03/29/2026

Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state and local laws.