Inside Sales Representative

Join to apply for the Inside Sales Representative role at Combined Metals Company, LLC

This position is part of our Inside Sales Team aiming to grow customer relationships and drive sales for our metal products.

• Establish and maintain strong relationships with customers by understanding their needs and requirements.
• Manage assigned accounts to achieve company goals related to this position.
• Work closely with the Outside Sales Representative to facilitate growth and manage customer relations.
• Actively call on established, prospective, and dormant accounts to grow the business.
• Respond to all inquiries and proactively provide information regarding order status, deliveries, quality, or other inquiries in a timely manner.
• Work with Inventory, Quality, Accounts Receivable, and Marketing as needed to ensure quality customer service and customer satisfaction.
• Gain and maintain a working knowledge of all company systems including ERP, CRM, etc.
• Utilize CRM to document all customer interactions (i.e., calls, emails, sales activity, tasks & report preparation).
• Resolve customer discrepancies.
• Qualify leads generated from trade shows, marketing campaigns, website, and other sources.
• Gather feedback from customers regarding product quality, pricing, competitors, and market trends.
• Share market insights and feedback with the sales and leadership teams.
• Provide customers with all required documents.
• Develop a deep understanding of material offered, equipment capabilities, processes, and material applications.
• Become knowledgeable in overall market dynamics impacting pricing, customers, competition, and supply chain.
• Follow all company processes, procedures, and policies.
• Possible local travel to customers or trade shows.
• Perform any other assigned duties.

• Minimum of 2 years’ sales experience in the metals industry preferred; associate degree required.
• Experience with CRM software a plus.
• Experience with Microsoft 365 Suites including Word and Excel.

• Excellent verbal and written communication skills.
• Ability to multi-task, prioritize and manage time effectively.
• Proven work experience as an Inside Sales Representative.
• Hands‑on experience with multiple sales techniques.

• Normal manufacturing working environment—standing, sitting, walking—typically inside a building.
• Occasional stooping, twisting, lifting, bending, and carrying.
• Minimal exposure to noise, dirt, chemicals, and temperature variations.
• Frequent use of computers.
• Occasional travel.
• Manual dexterity for use of computer, telephone, and other office equipment as needed.
• Ability to speak, hear, and interpret sounds and speech.

Entry level

Full‑time

Sales and Business Development

Mining