National Training Manager​/Client Support Center – Southlake, T

Position: National Training Manager / Client Support Center – Southlake, T

Overview

2020 Companies is now hiring a remote National Training Manager! The National Training Manager leads the design, development, and delivery of engaging and inspiring training programs. This role demands expertise in instructional design, graphic and video production, and gamification techniques to maximize learner impact. Beyond creating innovative training, the Manager champions organizational-wide training advancements, fostering continuous improvement and learner engagement. Team leadership and the achievement of organizational training objectives are key responsibilities.

Up to 25% travel is required.

What’s in it for you?

• Competitive annual salary, paid weekly
• Monthly incentive bonus
• Mobile phone reimbursement
• Work remotely from home, with travel as needed
• Health, dental, and vision benefits
• 401(k) program with matching
• Paid Time Off, Paid Holidays
• Scholarship opportunities for employees and direct family members
• Employee Assistance Program
• Leadership Development Program
• Special pricing for multiple clients

Leadership

• Workforce Planning:
  Analyze current and future training demands to forecast needs and determine optimal staffing levels.
• Recruitment & Hiring:
  Help develop job descriptions and conduct rigorous interviews to hire qualified trainers and support staff.
• Streamline the onboarding process for new team members to ensure efficient integration.
• Team Structure & Organization:
  Implement a clear organizational structure for the national training team, defining roles and reporting lines.

Instructional Design

• Develop and implement effective training programs, courses, and materials using instructional design best practices.
• Conduct needs assessments and work with subject matter experts to ensure training content aligns with business objectives.
• Utilize a variety of learning methodologies including e-learning, instructor-led training, blended learning, and microlearning.

Content Creation

• Design engaging training materials using graphic design software (e.g., Adobe Creative Suite).
• Produce high-quality video content for training purposes, including scripting, shooting, and editing.
• Incorporate multimedia elements such as animations, infographics, and interactive content to enhance learning.

Gamification and Innovation

• Drive the innovation of training programs by integrating gamification strategies to increase engagement and retention.
• Stay up-to-date with the latest trends in learning technologies and recommend new approaches to improve training effectiveness.

Training Delivery and Facilitation

• Facilitate training sessions, both in-person and virtually, ensuring content is delivered effectively and engages participants.
• Evaluate the impact of training programs through feedback, assessments, and performance metrics, making adjustments as necessary.

Project Management

• Manage multiple training projects simultaneously, ensuring they are delivered on time, within scope, and within budget.
• Collaborate with various departments to identify training needs and customize programs to meet specific requirements.

Travel

Travel up to 25% of the time to deliver training at various company locations, attend industry conferences, and support training initiatives as needed.

What You Can Expect From 2020 Companies

We welcome every voice, and we are committed to building a truly inclusive environment where your differences are not just welcomed, they are celebrated. We are always identifying opportunities to encourage our team to be their authentic selves, while working to provide a best-in-class experience for our employees. Whether that’s paid holidays, long-term career pathing options, personal development opportunities or professional stretch assignments, you can expect 2020 Companies to support you.

2020’s

Commitment

We are committed to creating a diverse and inclusive organization and are proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, pregnancy, disability, age, veteran status, or other dimensions of identity.

Legal and EEO Statement

All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, pregnancy, disability, age, veteran status, or other dimensions of identity.

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