Patient Access Rep

, a premier orthopedic practice known for its commitment to clinical excellence and patient outcomes.

is recognized for its advanced treatment options, multidisciplinary approach, and dedication to improving patients’ quality of life. As part of this team, you’ll work alongside top Ortho specialists, Physical Therapist, and APPs in a supportive and forward-thinking practice. Help us bring exceptional orthopedic care to communities north of the Metroplex—where your expertise can truly make a difference.

Job Description

Join a leading musculoskeletal care network through our partnership with United Musculoskeletal Partners (UMP), supporting All-Star Orthopedics
, a premier orthopedic practice known for its commitment to clinical excellence and patient outcomes.

All-Star Orthopedics is recognized for its advanced treatment options, multidisciplinary approach, and dedication to improving patients’ quality of life. As part of this team, you’ll work alongside top Ortho specialists, Physical Therapist, and APPs in a supportive and forward-thinking practice. Help us bring exceptional orthopedic care to communities north of the Metroplex—where your expertise can truly make a difference.

• Collaborative Environment :
  Work alongside a passionate team of healthcare professionals committed to providing exceptional patient care. Your expertise will be valued and supported.
• Work-Life Balance :
  We understand the importance of balance in your life. Our flexible scheduling ensures you have time for what matters most to you.
• Competitive Compensation :
  Enjoy a competitive salary and benefits package that reflects your skills and dedication.
• Incredible Culture :
  Join a workplace that fosters fairness, teamwork, and a positive atmosphere. We believe in working together to create an uplifting environment for both staff and patients.

• Healthcare Options : PPO, HDHP, and Surest plans with a $100/month tobacco-free discount
• Dental & Vision Insurance
• 401(k) with Annual Employer Contributions
• Additional Coverage : HSA/FSA, short- and long-term disability, life and AD&D, legal assistance, and more
• Employee Assistance Program (EAP) :
  Employer-paid support for life’s challenges
• Generous Paid Time Off :
• Up to 2 weeks of PTO starting out. (Increases with tenure)
• 7 paid holidays + 2 floating holidays

The Patient Access Representative serves as the first point of contact for patients entering the healthcare facility and plays a critical role in ensuring the smooth and efficient operation of the patient registration and financial intake process. This role is responsible for gathering accurate patient information, verifying insurance coverage, and scheduling appointments all while effectively managing patient interactions to ensure a positive experience.

The Patient Access Representative will work closely with healthcare providers, insurance companies, and patients to ensure all necessary information is accurately documented for billing and insurance purposes.

• Greet patients and verify personal, financial, and insurance information for accuracy.
• Collect and input demographic and insurance details into the Electronic Health Record (EHR) system.
• Ensure all required forms are completed accurately and in a timely manner.
• Verify patient insurance coverage and eligibility before appointments or procedures.
• Obtain prior authorization for procedures or services as required by insurance providers.
• Resolve discrepancies in insurance or coverage information with patients or insurance companies.
• Schedule patient appointments based on physician availability and patient needs.
• Provide patients with necessary…