More jobs:
Lead Operations & Tech Support
Job in
Southlake, Tarrant County, Texas, 76092, USA
Listed on 2026-01-01
Listing for:
Joseph Michaels International
Full Time
position Listed on 2026-01-01
Job specializations:
-
IT/Tech
IT Support, Systems Administrator
Job Description & How to Apply Below
Responsibilities
- Responsible for providing specialized technical and product support for company hosted solutions, this includes troubleshooting and debugging complex software solutions.
- Improve and maintain installation and configuration procedures.
- Contribute to and maintain system standards.
- Research and recommend innovative, and where possible automated approaches for system administration tasks. Identify approaches that leverage our resources and provide economies of scale.
- Perform daily system monitoring, verifying the integrity and availability of all hardware, server resources, systems and key processes, reviewing system and application logs.
Qualifications, Experience, Knowledge and
Skills:
- Bachelor (4-year) degree, with a technical major, such as engineering or computer science.
- Experience with Linux.
- Experience with Bash/Python.
- Experience with problem tracking tools (e.g. Clear Quest, Bugzilla, JIRA);
- Excellent communication skills and ability to interact professionally with a diverse group of clients and staff in difficult or conflictive situations.
- Ability to quickly learn new technologies and keep abreast of the latest technological advances.
- Experience with JMS (WebSphere
MQ or Active
MQ) is a plus. - Experience with Operating system-level virtualization (Docker) is a plus.
- Knowledge in area of IT services best practices (ITIL) will be a plus;
- Service Now knowledge is a plus.
All your information will be kept confidential according to EEO guidelines.
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