Sr Manager, Cybersecurity Operations

ABOUT GREYSTAR

Greystar is a leading, fully integrated global real estate platform offering expertise in property management, investment management, development, and construction services in institutional-quality rental housing. Headquartered in Charleston, South Carolina, Greystar manages and operates over $300 billion of real estate in more than 250 markets globally with offices throughout North America, Europe, South America, and the Asia‑Pacific region. Greystar is the largest operator of apartments in the United States, managing over 1,000,000 units/beds globally.

Across its platforms, Greystar has nearly $79 billion of assets under management, including over $35 billion of development assets and over $30 billion of regulatory assets under management. Greystar was founded by Bob Faith in 1993 to become a provider of world‑class service in the rental residential real estate business. To learn more, visit

We are seeking a strategic and hands‑on Sr Manager, Cybersecurity Operations to lead our efforts in defending against evolving cyber threats. This role is critical to safeguarding our digital assets and will play a key role in shaping the future of our cybersecurity operations. The ideal candidate will bring deep expertise in security operations, incident response, and team leadership, with a proven ability to manage third‑party SOC providers, and drive operational excellence.

This position offers the opportunity to lead a high‑impact function that ensures the confidentiality, integrity, and availability of our enterprise systems through scalable, proactive, and intelligence‑driven practices.

• Establish and enforce policies, procedures, and protocols related to security monitoring and incident response.
• Coordinate cross‑functional incident response efforts and ensure timely resolution of security incidents.
• Manage relationships and performance of third‑party SOC providers, ensuring alignment with internal processes, SLAs, and escalation protocols.
• Foster a culture of continuous learning and operational excellence within the team.

• Oversee the configuration and optimization of SIEM tools and other security monitoring platforms.
• Ensure 24/7 threat monitoring, detection, triage, and escalation protocols are in place.
• Oversee alert triage processes to ensure timely and accurate investigation and escalation of security events.
• Lead proactive threat hunting initiatives to identify and mitigate advanced threats that evade traditional detection methods.

• Lead investigations into security breaches and incidents, perform root cause analysis, and drive corrective actions.
• Develop and execute tabletop exercises and simulations to prepare the organization for various threat scenarios.

• Develop, maintain, and optimize incident response playbooks and standard operating procedures (SOPs).
• Drive automation of repetitive SOC tasks using SOAR platforms or custom scripting to improve efficiency, consistency, and response times.
• Ensure playbooks align with evolving threat landscapes and integrate with existing tooling and workflows.

• Define KPIs and generate regular reports on incident trends, threat intelligence, and SOC performance.
• Develop dashboards and visualizations to communicate SOC effectiveness to both technical and non‑technical stakeholders.
• Present findings and strategic recommendations to executive leadership.

• Continuously evaluate emerging technologies, methodologies, and threats.
• Drive improvement initiatives for tools, processes, and staff training to enhance operational efficiency.

• Bachelor’s degree in Information Security, Computer Science, or a related field.
• 5+ years of experience in security operations or incident response, including at least 2 years in a leadership role.
• Strong understanding of security technologies (SIEM, IDS/IPS, firewalls, endpoint protection, etc.).
• Proven experience with incident detection, response, forensics, and remediation.
• Demonstrated…