Sales Associate - Southlake

The Sales Professional delivers the Occasions Fine Jewelry luxury experience while achieving personal sales goals and building lasting client relationships. This role combines hospitality, consultative selling, product expertise, and disciplined follow-up to guide clients confidently through meaningful purchases.

The Sales Professional represents the brand on the sales floor. By following the Occasions sales process and maintaining accurate communication and documentation, this position ensures every client feels celebrated, informed, and cared for—regardless of purchase size.

Reports to:

Sales Manager

• Personal sales production and goal achievement
• Client relationships and clienteling outreach
• Following the Occasions sales process
• Opportunity Tracker documentation and follow-up
• Appointment preparation and execution
• Accurate communication of expectations to clients and team
• Showroom presentation and product stewardship

Ability to work comfortably in a fast-paced, active retail environment, including standing and walking for extended periods; bending, reaching, and moving throughout the sales floor; lifting and carrying merchandise, displays, and supplies; and frequently handling jewelry and small items requiring fine motor skills, such as operating clasps, packaging merchandise, and arranging displays.