Systems Manager

Job Description

Whalley Computer Associates, Inc is seeking an experienced Systems Manager. The ideal candidate will have a strong background in multitasking and organization. The Systems Manager will be responsible for leading and managing the company’s technological initiatives, including overseeing IT operations, supporting the IT infrastructure, and implementing technological strategies to meet the organization’s business objectives. This role requires leadership, strong technical expertise, and the ability to drive innovation within the IT department.

• Manage servers, security solutions, network hardware and equipment
• Assessing individual department needs, how they relate to the company’s strategic plan and ability to prioritize multiple projects and resources
• Liaising and managing all existing vendor and business partner relationships and development of new relationships where needed
• Collaborate with Vendor Contracts/Legal Leaders and Admin on all contracts and support agreements ensuring a thorough understanding of all services being provided and ensuring compliance with all internal policies
• Taking responsibility for 99.9% uptime of all business application systems and networks and ensuring they are maintained and routinely backed up in accordance with company retention policies
• Collaborates with Planning leadership on the development of the IT strategic plan
• Facilitates and leads business and systems decisions
• Strategic Planning & IT Consultancy
• Builds and maintains strong partnership with strategic technology providers

• 10+ years of relevant professional experience, with at least 3 years’ experience as a leader managing IT teams
• Ability to manage and support cloud based or network colocation environments, including DFS replication
• Ability to manage Exchange and SQL database environments
• Strong passion to strive for excellence and optimal efficiency
• Understanding of contracts and ability to understand, design, negotiate and execute in conjunction with company procedures and legal
• Ability to manage and develop vendor relationships and realize when to utilize external versus internal resources
• Successful record of delivering projects on time, to specification and on budget
• Team player willing to work with peers to bring the whole team to the next level
• Must be able to pass a background check Must be able to work in the US without sponsorship

WCA offers competitive pay rates based on experience and ability. Full time positions include health insurance, dental insurance, paid vacation and personal time, holiday pay, 401K with company match, and long-term disability.

Location: Southwick, MA (WCA Headquarters)
Hours: Monday – Friday, 8:30am-5pm
Apply: Email cover letter and resume in PDF format to
Rate: Range $100,000 – $150,000/ yearly salary
Posting: 12/18/2025

Founded in 1979, WCA has become one of the largest independent technology providers in North America. WCA employs 140 computer professionals in Southwick, Westfield, and Milford Massachusetts as well as Nijmegen, Netherlands. WCA is seeking team players with positive attitudes and plenty of drive. This is a fast-paced environment in which you will be an essential part of the team. We are looking for people who are motivated, enthusiastic and who will align themselves with our mission.

WCA is an Equal Opportunity Employer and Prohibits Discrimination and Harassment of Any Kind: WCA is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. All employment decisions at WCA are based on business needs, job requirements and individual qualifications, without regard to race, color, religion or belief, national, social or ethnic origin, sex (including pregnancy), age, physical, mental or sensory disability, HIV Status, sexual orientation, gender identity and/or expression, marital, civil union or domestic partnership status, past or present military service, family medical history or genetic information, family or parental status, or any other status protected by the laws or regulations in the locations where we operate.

WCA will not tolerate discrimination or harassment based on any of these characteristics.