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Customer Care Team Lead | Hybrid, KPI-Driven Coach

Job in Ripponden, Sowerby Bridge, West Yorkshire, HX6, England, UK
Listing for: JLA Limited
Full Time position
Listed on 2026-06-14
Job specializations:
  • Customer Service/HelpDesk
    Customer Service Rep, HelpDesk/Support, Customer Success Mgr./ CSM, Bilingual
Salary/Wage Range or Industry Benchmark: 80000 - 100000 GBP Yearly GBP 80000.00 100000.00 YEAR
Job Description & How to Apply Below
Location: Ripponden

JLA Limited is looking for a Customer Care Team Leader based in Ripponden. This permanent full-time role combines 3 days in-office work with hybrid options. You will lead the Customer Care team, ensuring effective resolutions and driving improvements in customer service outcomes.

The ideal candidate will have strong customer service knowledge and experience in team leadership, alongside a supportive benefits package including well-being programs, career development support, and an attractive annual leave policy.

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