Customer Experience & Retention Lead
Listed on 2026-10-11
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Customer Service/HelpDesk
Customer Success Management, Client Relationship Management, Customer Service Rep, CRM Systems & Management
JLA Limited is looking for a Customer Relationship Manager who will own the customer experience and serve as the primary point of contact for key accounts, guiding complex issues to timely, fair outcomes.
You will coordinate across Operations, Finance, Sales and Care teams to maintain momentum on cases, perform root cause analysis, and translate insights into preventative actions that protect cash flow and loyalty.
For the Customer Experience & Retention Lead position at JLA Limited, we are reviewing applications now.
The Customer Experience & Retention Lead role at JLA Limited is now open for applications in Ripponden, England, United Kingdom.
Join us at JLA Limited as our next Customer Experience & Retention Lead in Ripponden, England, United Kingdom.
We are currently recruiting a Customer Experience & Retention Lead for our team in Ripponden, England, United Kingdom.
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