Client Support Representative

Our client is looking for a dedicated and professional Client Support Representative to join their team based in Soweto . This role is essential for providing exceptional support and service to clients, addressing their needs and ensuring they have a positive experience with our client's offerings. You will be the primary contact for many clients, responsible for resolving inquiries, providing information, and fostering strong relationships.

This is an excellent opportunity to build a career in customer service within a supportive environment that values client satisfaction and employee development, contributing directly to the company's reputation for reliable and friendly service.

• Respond to client inquiries via phone, email, and in-person communication.
• Assist clients with product information, service inquiries, and issue resolution.
• Maintain accurate client records and update information in the CRM system.
• Process client requests, orders, and applications efficiently and accurately.
• Escalate client issues to the appropriate departments when necessary.

• Proven experience in a customer service or client-facing role.
• Strong communication and interpersonal skills.
• Proficiency with basic computer applications and CRM systems.
• Ability to multitask and manage time effectively in a busy environment.
• A commitment to providing outstanding customer service.

• Competitive salary.
• Health insurance and retirement benefits.
• Opportunities for training and professional growth.
• Paid time off.
• A positive and supportive work environment.