Compliance Specialist_i

Job Description

Welcome to FNB, the home of the #changeables. We design for the shapeshifters and deliver products and services that make us incredibly proud of people that make it happen.

As part of our talent team at FNB Personal Segment Advisory and Suites, you will be surrounded by unique talents, diverse minds, and an adaptable environment that lives up to the promise of staying curious. Now’s the time to imagine your potential in a team where experts come together and ignite effective change.

The Business Unit plays a pivotal role in driving the sales and service of multiple products and services via non-face to face customer suites for the personal customer segment base.

The focus is not just on maintaining the current product portfolio but also on exploring various growth opportunities, enhancing the entry market value proposition, and elevating the customer experience.

The Business Unit leverages the existing personal segment products and importantly also develops new and innovative solutions to ensure that FNB can reach and serve the unbanked and underserved communities. This will allow the bank not only to expand market share but also fulfil brand commitment to financial education and inclusion.

As a Compliance Specialist, your responsibility is to monitor processes and related controls in line with compliance methodology and minimum standards. You will also provide support to experienced Regulatory Risk and Compliance professionals by offering robust regulatory compliance advice and guidance.

• Deliver against operational and cost targets.
• Prioritize resource allocation to minimize and reduce wastage.
• Monitor costs throughout the financial year in line with the operational plan.
• Allocate and approve expenditure.
• Review cost reports and resolve or explain variances from the budget.
• Identify, control, and escalate potential risks that may lead to increased costs.
• Manage costs and expenses within the approved budget to achieve cost efficiencies.

• Build relationships to manage expectations, share knowledge and insights, and foster buy-in.
• Engage in cross-functional relationships to obtain and provide work support.
• Participate in specialist communities of practice and contribute to organizational knowledge improvement.
• Build and sustain collaborative working relationships with peers and stakeholders to achieve productivity synergies.

• Implement, monitor, and control business processes according to quality standards, policies, and compliance requirements.
• Ensure development, alignment, mapping, and implementation of end-to-end processes aligned with the customer journey.
• Research, enable, and consult on improvements and opportunities for technology and platform enablement.
• Review existing processes and suggest innovative ideas to improve and streamline operations.
• Monitor customer feedback and align processes to maximize efficiencies.

• Ensure compliance with relevant statutory, legislative, policy, and governance requirements.
• Implement relevant policies, governance, and practice standards across the business.
• Maintain knowledge of legislative amendments, industry best practices, and internal compliance procedures.
• Ensure systems and procedures comply with organizational standards and respond to audit findings.
• Develop understanding of risks and risk management approaches.
• Contribute to the development of governance and compliance procedures and identify risks.
• Educate others and suggest improvements.
• Participate in specialist risk forums as required.

• Educate the business on the regulatory landscape and compliance implications of daily duties.
• Advise on regulatory changes and assess their potential impact on the business.
• Monitor business committees to ensure adherence to governance standards.
• Provide regulatory support for compliance risk and control assessments (CRAs).
• Ensure compliance risks are identified and addressed appropriately.
• Guide policy development to meet legislative requirements and…