AI Operations Specialist

Our client is seeking a detail-oriented and proactive AI Operations Specialist to join their technology operations team in Soweto . You will be responsible for ensuring the smooth and efficient operation of our AI infrastructure, including monitoring, maintenance, and troubleshooting of AI systems and models. This role is crucial for maintaining the reliability and performance of our AI-driven services, supporting both internal teams and external users.

If you have a knack for keeping complex systems running seamlessly and are eager to work within the exciting field of AI operations, this is an excellent opportunity.

• Monitor the performance and availability of AI systems, models, and related infrastructure.
• Troubleshoot and resolve issues related to AI model deployment, performance, and data pipelines.
• Implement and manage AI operational processes, including deployment, monitoring, and logging.
• Collaborate with AI/ML engineers and data scientists to ensure successful model deployments and operational stability.
• Maintain documentation for AI systems, operational procedures, and incident reports.
• Identify opportunities for process improvement and automation within AI operations.

• Bachelor's degree in Computer Science, Information Technology, or a related field.
• 2+ years of experience in IT operations, system administration, or a related technical support role.
• Familiarity with AI/ML concepts and workflows is highly desirable.
• Experience with monitoring tools and performance analysis.
• Basic scripting skills (e.g., Python, Bash) for automation tasks.
• Strong problem-solving skills and attention to detail.

• Competitive salary and benefits package.
• Opportunity to gain specialized experience in AI operations.
• Work on impactful projects within a growing AI-focused company in Soweto .
• Professional development and training opportunities.
• A supportive team environment committed to operational excellence.