Telecommunications Broadband Specialist

Our client, a fast-growing telecommunications provider, is looking for a skilled Telecommunications Broadband Specialist to join their technical team in
** Soweto, Gauteng**. This role is focused on the deployment, maintenance, and support of broadband network services, including fiber optic and DSL technologies. The ideal candidate will have hands-on experience with broadband access technologies, excellent troubleshooting skills, and a commitment to delivering reliable internet services to customers. You will be responsible for ensuring the performance and quality of our broadband network infrastructure in the
** Soweto
* * area.

• Install, configure, and maintain broadband network equipment (e.g., DSLAMs, OLTs, routers, modems).
• Perform diagnostics and troubleshooting of broadband service issues for residential and business customers.
• Monitor network performance and identify potential bottlenecks or outages.
• Respond to service tickets and resolve customer-reported problems efficiently.
• Ensure compliance with network standards and quality of service parameters.
• Assist in the planning and implementation of network upgrades and expansions.
• Provide technical support to field technicians and customer service representatives.
• Maintain accurate documentation of network configurations and service issues.
• Adhere to all safety procedures and company policies.

• Matriculation or equivalent qualification.
• Technical qualification or certification in telecommunications, networking, or electronics.
• Minimum of 3 years of experience in broadband network operations or support.
• Proficiency with broadband technologies such as DSL, VDSL, Fiber-to-the-Home (FTTH).
• Experience with network testing equipment and diagnostic tools.
• Strong understanding of TCP/IP networking and routing principles.
• Good analytical and problem-solving skills.
• Excellent customer service and communication skills.
• Ability to work independently and as part of a team.
• Valid driver's license is an advantage.

• Our client offers a competitive annual salary, along with opportunities for overtime pay.
• Comprehensive medical aid and retirement fund benefits are provided.
• Access to ongoing training and development in the latest broadband technologies is available.
• This role is based in
  ** Soweto**, offering a stable work environment with opportunities for career growth within the telecommunications sector.
• You will be an integral part of a team dedicated to providing high-speed internet services to the community.