Neighbourhood Officer; HRA

£32,597 pro rata per annum

We are seeking a proactive and committed Housing Neighbourhood Officer to join our Housing Services team here at South Holland District Council.

This is a part time role (15 hours per week).

This is more than a job – it’s an opportunity to make a real difference in people’s lives and help strengthen communities. As a Housing Officer, you’ll play a vital role in ensuring tenants have safe, secure homes and that our neighbourhoods thrive. Your work will support families, protect vulnerable residents, and uphold the standards that make our housing service trusted and respected.

• Manage rent accounts and take proactive steps to prevent arrears.
• Oversee tenancy agreements and resolve breaches promptly.
• Address anti‑social behaviour and tenancy fraud in line with policy.
• Provide advice and support to tenants, promoting positive engagement.
• Work collaboratively with internal teams and external partners to deliver excellent housing services.

• Knowledge of housing legislation and tenancy management.
• Good communication and problem‑solving skills.
• Ability to manage a varied caseload and work under pressure.
• Experience in social housing or a similar environment.

Recently awarded a C2 grading by the Regulator of Social Housing, the Council has strong foundations in place, supported by a Housing transformation programme focused on innovation and continuous improvement.

You’ll be part of a supportive team, making a real impact on the lives of tenants and the wider community. We offer ongoing training, professional development, and the opportunity to shape the future of housing services in South Holland.

For any questions or for an informal conversation regarding the position, please contact Vesna Dubaic, Housing Services Manager at  or phone

• Access to the Local Government Pension Scheme, enjoy peace of mind with generous employer contributions to a scheme designed to provide long‑term financial security after your working life
• Generous annual leave scheme + option to buy more
• Employee Assistance Programme
• Employee Benefits Platform including retail, holiday, and leisure discounts
• Cycle to work scheme*
• Flu Jabs
• Free Eye Test voucher for regular screen users
• Flexible Working Policy
• Agile Working Policy*
• Car mileage reimbursement*
• Excellent career progression and training opportunities
• Long Service Recognition*

* Certain restrictions may apply

Boston Borough Council, East Lindsey District Council and South Holland District Council have formed the South & East Lincolnshire Councils Partnership. The largest Council Partnership in the country. Since October 2021, the Partnership Councils have been working closely to deliver improved services to the communities in the sub‑region and already there have been many positive outcomes.

Over time, it is envisaged that services will become formally shared across the three Councils creating the opportunity for colleagues to be involved in new and innovative areas of work.

The Council is an Equal Opportunities Employer. We are committed to ensuring all recruitment processes are non‑discriminatory and that no potential or current employee is treated unfairly.

The Council reserves the right to change the closing date, depending on application numbers. Interviews may be arranged virtually/ in person when suitable candidates apply which may be prior to the closing date. For this role we do require the successful applicant to complete a DBS check as part of the onboarding process.