Front Office Membership Specialist

Benefits:

• 401(k) matching
• Bonus based on performance
• Employee discounts
• Opportunity for advancement
• Paid time off
• Training & development
• Wellness resources

Be the Spark that Inspires Progress

Do you light up when you help others crush their goals? Love being part of a team that’s passionate about fitness, fun, and forward momentum? We’re looking for a Membership Experience Coach to join our team and play a leading role in creating the most supportive, high‑energy fitness community in town.

You’ll be the first smile people see, the guide through their journey, and the connection that helps them feel at home every time they walk through our doors. This isn’t just sales—it’s about building relationships, delivering real results, and making a difference every day.

• Connect with prospective members, uncover their goals, and show them how we can help get them there
• Give energetic, goal‑oriented tours of our facility that highlight the benefits of our coaching and community
• Confidently explain membership options, overcome objections, and close the sale with care
• Be the go‑to expert on membership agreements and club policies

• Help us maintain the cleanest, most welcoming gym in town
• Take pride in keeping equipment and spaces sanitized, organized, and ready for action

• Greet every member like a regular—by name, with a smile, and a genuine check‑in
• Be their go‑to person when they have questions or need support
• Celebrate their progress, listen to their needs, and help them stay engaged

• Share stories, updates, and behind‑the‑scenes content on our social channels
• Help promote challenges, events, and promotions that keep our community buzzing
• Partner with the Club Manager on local outreach and member appreciation events

• Call & text leads to schedule tours, follow up on visits, and keep the conversation going
• Reach out to current or returning members to help them feel supported and celebrated
• Assist with account management (billing, questions, freezes, etc.) with kindness and clarity

• Recommend and sell products that support our members’ health and fitness goals
• Stay informed on what we offer so you can make thoughtful, helpful suggestions

• You love fitness, people, and personal growth
• You’re naturally outgoing and find it easy to strike up a conversation
• You’re a strong communicator, listener, and problem‑solver
• You’re proactive, positive, and able to juggle tasks with a smile
• You’re organized and thrive in a team‑based environment
• Sales or customer service experience is a plus—but a great attitude is a must
• Social media savvy? Even better

• A tight‑knit, values‑driven team that supports your success
• Competitive pay + commission and performance bonuses
• Growth opportunities and continued learning
• Free gym membership + retail/supplement discounts
• A chance to impact lives and build lasting relationships every single day

These core values are non‑negotiable. As part of our team, you live them every day—no compromises, no exceptions. They guide how we show up for our members, our team, and ourselves:

• Uphold Honesty, Integrity, and Loyalty – We do what’s right, even when no one’s watching.
• Exceed Expectations – We don’t settle for average; we deliver excellence in every interaction.
• Pursue Continuous Growth – We’re committed to learning, improving, and leveling up—personally and professionally.
• Lead with Kindness and Humor – We bring positivity to the floor, even on the tough days.
• Serve Community and Team – We show up for each other and give back with heart.
• Build a Legacy of Success – Every decision, every connection, every day builds something greater.
• Foster a Winning Culture – We celebrate progress, push for results, and uplift those around us.