Site Manager

Site Manager – Explor

US – Spanish Fork District, Utah

Explor

US invites experienced recreation professionals to join our team as a Site Manager overseeing operations at Spanish Fork District within the Uinta‑Wasatch‑Cache National Forest. The role reports directly to the General Manager of Operations and requires a blend of leadership, customer service, and hands‑on maintenance skills.

Title: Site Manager

Reports To: General Manager, Operations

Department: Operations

Location: Spanish Fork District, Utah

Employment Type: Full‑time

Seniority Level: Mid‑Senior

Summary: The Site Manager is responsible for training, scheduling, regular operations, facility maintenance, equipment care, and visitor experience across assigned campgrounds and day‑use areas within the district.

• Oversee general operations, ensuring compliance with permits, operating plans, and company standards.
• Supervise, train, and develop staff including hosts, maintenance, and seasonal teams.
• Conduct training workshops, including new‑hire orientation and ongoing safety meetings.
• Maintain relationships with employees, governmental agencies, and the public.
• Handle visitor complaints and rule violations courteously and effectively.
• Troubleshoot and respond to operational situations in real time.
• Suggest process improvements and operational efficiencies.
• Perform manual labor and assist maintenance personnel with routine duties.
• Participate in fee collection, facility and grounds maintenance, and utility testing.
• Secure, process, and maintain records of deposits and revenues; submit reports.
• Collect timecards and submit summaries to Operations Manager.
• Report unsafe or hazardous conditions and enforce rules per customer service standards.
• Fill in for hosts during breaks, sick leave, and vacations.

• Strong customer service skills and extensive public contact experience.
• Excellent verbal and written communication skills.
• Flexible, adaptable, and resilient.
• Prior personnel management experience (preferred).
• Basic manual labor abilities, including cleaning and sanitizing facilities.
• Willingness and ability to consistently move about the facility and lift 20+ lbs.
• Solid administrative abilities and computer skills for recordkeeping and money handling.
• Ability to effectively handle conflicts.
• Ability to work with minimal supervision and learn quickly; follow instructions accurately.
• Flexibility to work a regular evenings and weekends schedule.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status.