General Manager
Job in
Spanish Fork, Utah County, Utah, 84660, USA
Listed on 2025-12-28
Listing for:
Scenthound Spanish Fork, UT
Full Time
position Listed on 2025-12-28
Job specializations:
-
Management
Operations Manager, General Management, Program / Project Manager
Job Description & How to Apply Below
Benefits
- Bonus based on performance
- Competitive salary
- Free food & snacks
- Free uniforms
- Opportunity for advancement
- Training & development
- Competitive salary pay, plus performance bonuses
- Merit-based pay increases
- Paid Vacation
- Complimentary service membership & dog hygiene care access
The Scenter Manager is a vital position at Scenthound, offering strong leadership, sales expertise, and exceptional customer service.
This position requires- Management experience
- Customer service experience (retail, restaurant)
- Strength to lift up to 70 pounds; stamina to stand for long periods of time
- Reliable transportation
- Ability to manage a schedule of 5+ team members and 40+ appointments daily
- Willingness to work in a smoke-free environment
We are searching for a confident manager who leads with integrity, honesty, and compassion. A successful Scenter Manager is an independent problem solver, adaptable, detail-oriented, and compassionate dog lover! We are looking for a HANDS-ON leader who can manage the day-to-day operations of the Scenter with an emphasis on critical KPIs:
Labor Efficiency Ratio, Average Ticket Price, Rebook Ratio, Membership Growth, etc.
- Drive membership sales through health and wellness education
- Maintain a knowledgeable team that prioritizes dog wellness and safety
- Provide leadership, guidance, and mentorship for the Scenter employees
- Drive employee development through leadership, training, and performance reviews
- Uphold quality standards through hands-on participation, employee audits, and training
- Promptly and accurately communicate information from upper management to your team
- Identify when/ where help is needed and provide assistance to keep Scenter on schedule
- Create an environment conducive to teamwork, open communication, and Scenthound values
- Manage client expectations;
Resolve customer concerns - Ensure the safety of dogs and team members at all times
- Adhere to Scenthound sanitary and cleaning practices
- Effective communication with team members and dog parents
- Leadership, coaching, mentorship
- Recruiting, hiring, and creating a happy and effective team
- Problem-solving
- Attention to detail
- Time-management – ability to make an efficient schedule
- Computer/technology proficiency
- Accountability; hold oneself and others to a high quality of services
To View & Apply for jobs on this site that accept applications from your location or country, tap the button below to make a Search.
(If this job is in fact in your jurisdiction, then you may be using a Proxy or VPN to access this site, and to progress further, you should change your connectivity to another mobile device or PC).
(If this job is in fact in your jurisdiction, then you may be using a Proxy or VPN to access this site, and to progress further, you should change your connectivity to another mobile device or PC).
Search for further Jobs Here:
×