Cashier, Restaurant​/Food Service

Front of House
- Counter

Reports To: Customer Service Manager / GM

Shift: Shifts Monday
- Saturday mornings and evenings | include weekends | Closed Sundays

Job Type: Part-Time

Pay: $16

• Full English fluency required - non-negotiable for this role; genuine warmth and hospitality instincts are the other non-negotiable.

• Speed and accuracy in a high-volume environment; composure with difficult guests; curiosity to know the menu deeply.

• 18+; prior customer-facing restaurant experience preferred, not required.

• Completes Aubergine's onboarding program;
  Food Handler Certificate within 14 days of hire (company-supported).

• Available 3-5 shifts/week incl. weekends/holidays (closed Sundays, Thanksgiving, Christmas, July 4th).

• Able to stand/walk for extended periods and lift/push/carry up to 50 lbs.

• Greet every guest with genuine warmth, guide them through the menu confidently, and suggest add-ons based on what they're actually ordering.

• Input every order into Toast POS accurately and efficiently; catch errors before they reach the kitchen; answer the phone professionally.

• Keep the counter, display case, and self-service station clean, stocked, and visually professional at all times.

• Own guest recovery when something goes wrong - stay calm, resolve it, elevate when needed, and follow up to confirm satisfaction.

• Communicate clearly with the kitchen for order accuracy and smooth handoffs; support the floor during peak periods without being asked.

• Night shift cashiers assist with closing duties: cleaning, restocking, and a full front-of-house check.

Employee discount, PTO, referral program.