Billing Specialist

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The billing specialist oversees the task of creating and sending invoices to clients, monitoring outstanding balances to ensure each account is paid on time and in full. The incumbent assists in organizing and tracking how much money is owed and by whom, often managing numerous client accounts and projects  Billing Specialist must possess meticulous attention to detail and excellent communication skills to answer client questions, solve their issues, and keep them updated with relevant account information.

• Read client contracts and prepare monthly invoices for the client.
• Address and solve client questions and issues.
• Continuously communicate with site personnel to obtain regular and accurate billing data.
• Securely handle client data and payment information.
• Monitor and elevate issues relating to account balances to ensure accounts are paid on time.
• Coordinate account receivable and payable with Shared Services.
• Prepare communications such as memos, emails, invoices, reports, and other correspondence.
• Create and maintain filing systems, both electronic and physical.
• Proactively seek out information and stay on top of project requirements and deadlines.
• If required to operate a company vehicle during the course of employment, meet the requirements to be an eligible user, possess a current State Driver’s License, and maintain an acceptable driving record.
• Ensure work areas are safe and free of hazards.
• Comprehend written and verbal instructions to perform duties safely and efficiently.
• Comply with daily, weekly, and monthly safety directives, policies, and procedures.
• Maintain confidentiality with respect to Redpath and client information.
• Comply with and ensure compliance with Redpath’s Policies and Procedures as detailed in the appropriate manuals, handbooks, directives, and Standard Operating Procedures (SOP).
• Work in excess of 40 hours a week, including overtime, day and night, weekends, holidays, and shift rotations.
• Comply with Redpath Core Competencies.
• The duties and responsibilities listed are representative of the nature and level of work assigned and are not necessarily all-inclusive.
• Other duties and responsibilities as assigned.

• Assist other job functions as required.
• Assist as required with receptionist duties.

Professional certification, associate degree or bachelor’s degree in bookkeeping, accounting, finance, business administration, or another relevant field highly preferred.

• Professional certification, associate degree or bachelor’s degree in bookkeeping, accounting, finance, or a related field.

• 3 years experience as a billing specialist.
• Combined education and work experience will be considered.
• Excellent knowledge of MS Office (particularly Excel) and ERP software (Oracle or other).
• Proficiency in the use of office equipment, computers, and related software.

• Ability to perform multiple tasks and identify priorities.
• High level of communication skills, including e‑mail ethics and vendor/client liaison.
• High level of organizational skills.
• Safety conscientious.
• High level of attention to detail, neatness and accuracy.
• Ability to work both independently and collaboratively.
• Strong communication, including writing, speaking and active listening.
• Great customer service skills, including interpersonal conversation, patience, and empathy.
• Good problem‑solving and critical thinking skills.

• Ability to pass background clearance check, drug screening and physical.
• Ability to understand and follow verbal and written instructions.
• Ability to prepare written reports and correspondence.
• Ability to effectively communicate verbally and in writing.
• Ability to work in a team environment with minimal supervision.
• High level of attention to detail, neatness and accuracy.

In 1962, Jim Redpath’s vision for the company was much the same as it is today: offering a high level of service to the mining industry, which exceeds current standards and provides challenge for its employees. With a foundation built on global experience,…