Cage & Player Services Rep Dayshift
Listed on 2026-10-29
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Entertainment & Gaming
Customer Service Rep, Casino & Gaming
Cage & Player's Services Regular Full-Time Sparks, NV, US
30+ days ago Requisition
FUNCTION:Responsibleforassistingcasinoguestswithcheckcashing,monetary exchanges,andplayer’s club services.
RESPONSIBILITIES:- Balanceassignedbankandensurereconciliationofmoneyreceivedanddisbursed during assigned shift.
- Performcheckcashingservices,debitandcreditcardtransactionsandATM transactions.
- Redeem coupons,play tickets,coins,chips,andtokensforcash,assisttheslot department in paying out large jackpots.
- ComputeaccurateexchangeratesforforeigncurrencyandchangetoU.S.currency.
- Provideapositiveguestserviceexperienceandadviseguestsregardingspecialevents and facility information.
- Runcheckcashingsoftwareandinputinformationinvariousdatabasesaswellasother programs.
- Providepointinformationtoplayersclubmembers.
- Participateinongoingplayersclubpromotions,handingoutcash,gifts,orother incentives.
- Followgaminglawsandregulationsaswellasorganizationalcontrols,policies,and procedures.
- Maintainaccurateandthoroughrecordsandreports.
- Informmanagerregardingguestdisputesandunusualactivity.
- Operatebasicmachinerysuchasjetsorters,billcountersandcalculators.
- Establishandmaintaineffectivechannelsofcommunicationwithalllevelsofthe Nugget team and guests.
- Usingthe Nugget’ssystemofrecognition,recognizeteammemberswhoaregoing “above and beyond” as appropriate.
- Knowledgeableofandconsistentlyfollow Nuggetpoliciesandproceduresaswellas appropriate local, state, and federal regulations.
- Performworkinasafemanner andalwaysmaintainasafeenvironmentforfellowteam members and guests alike.
- Immediatelyreportunsafeconditions,teammemberorguestincidentsto
Security, Management, and the Safety Manager. - Maintainapositiveandprofessionalimageforthe Nuggetwhenperformingdutiesor representing the Nugget and encourages others to do the same.
- Regularpredictableattendanceisrequired.
- Otherdutiesandresponsibilitiesasassigned.
Minimum
21yearsofage.
High Schooldiplomaorequivalentisrequired.
LANGUAGE:Effectivelycommunicatewithothersbothverballyandinwrittenformusingthe English language.
EXPERIENCE:Minimum1yearcashhandling,checkcashingexperiencerequired.
Previouscasinocage, vault, credit, or players club experience preferred.
SKILLS:
LICENSE/CERTIFICATION:
Employee Gamingregistrationrequired.
Alcohol Awareness Certificationwithinthefirst
30daysrequired.
Abilitytowalk,stand,orsitforextendedperiodsoftime. Ability to lift, and move product up to 50 lbs.
Work environment may include smoke and variable temperature, lighting, and noise levels. Work may be performed indoors and outdoors during special events.
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