Engineering Operations Technician , Data Center Engg Ops

Position: Engineering Operations Technician ,  Data Center Engg Ops
This job is with Amazon, an inclusive employer and a member of my Gwork – the largest global platform for the LGBTQ+ business community. Please do not contact the recruiter directly.

DESCRIPTION:

How would you like to be a part of Earth's most customer-centric company? You would work with teams of front-line responders who support  the operations of some of the world's most powerful data centers. Our Data Center Engineering Operations team maintain and operate our  critical infrastructure systems so that they are prepared to stand up  against any situation.

AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we're the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain - and we're looking for talented people who want to help.

You'll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You'll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you'll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion.

AWS has the world's largest cloud computing portfolio. As an  Amazonian you will work in some of the most sophisticated, safe, and  secure data centers in the world. Our Engineering Operations Technicians  I (EOT's) help keep them that way by working with the brightest minds  from around the globe to help test and implement the newest technology  and work practices to meet the demands of a changing market.

We have a passion for learning and evolving, it's how we have helped  define ourselves as leaders in the industry.  Let's work hard, have  fun, and make history!

Key job responsibilities

- Tasked with driving innovation while reducing operational costs in the facilities.
- Drive projects with moderate complexity.
- Assist in troubleshooting of facility and rack-level events within internal Service Level Agreements (SLA).
- Perform rack installs, rack decommissioning, operational readings and facility management.
- Provide key performance indicators to senior engineers.
- Responsible for the on-site management of contractors,  sub-contractors and vendors, ensuring that all work performed is in  accordance with established practices, procedures & local  legislation.
- Performance and oversight of maintenance and operations on all  electrical, mechanical, and fire/life safety equipment within the data  center.
- Ensure all safety procedures are adhered to while performing work.
- Perform basic support concepts such as ticketing systems, root  cause analysis, change management creation, writing procedures and  building management systems.
- Work schedule changes depending on specific site needs. Shifts  can be up to 12-hours and may rotate on a predefined schedule. Some  locations have on-call rotations.
- Maintain data center critical infrastructure equipment ensuring  99.999% up-time of the world's largest cloud computing portfolio.
- Role may support more than one location/site.
- Walk job sites in uneven terrain. Maintain balance and perform construction tasks while on a ladder
- Regularly lift and/or move up to 39 pounds unassisted and participate in group lifts for 40+ pounds
- Regularly walk, use hands and fingers, handle or feel, reach  with hands and arms, stoop, kneel, crouch or crawl, climb stairs, twist,  bend, work above shoulders, grasp, carry, push and pull

About the team
Amazon Web Services (AWS) is the world's most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating - that's why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.

Amazo…