QA Training Specialist - 1st Shift

SUMMARY

Organized, hand-on, safety-focused individual to effectively coach employees in both classroom and production environments. Support the Training Supervisor in executing onboarding, compliance, and operational training programs for manufacturing employees. Responsible for facilitating classroom training, supporting hands-on OJT activities on the Production floor, maintaining training records, and ensuring employees are properly trained in Company procedures, work instructions, and safety practices before working independently on the Production floor.

New Hire Orientation & Training

Facilitates onboarding and operational training sessions for new hires.

Conducts training reviews of:

Work Instructions

SOPs

Forms

HACCP and Food Defense

Allergen and cGMP

Safety Procedures

Quality requirements

Ensures employees understand training expectations before floor assignment.

Maintains accurate training records and signoffs.

Uploads completed training documentation into tracking quality management systems.

Ensures training compliance requirements are completed on time.

Assists with audit readiness and training documentation retrieval.

Supports hands-on training activities on the production floor.

Coaches employees on:

Equipment operation

Process flow

Safety practices

Proper documentation

Validates employee understanding and escalates gaps to leadership.

Assists in development and creation of training curriculum for all components of NOW's training programs.

Assists with scheduled training day activities.

Supports hands-on demonstrations, including:

Equipment disassembly

Equipment reassembly

Cleaning and setup procedures

Reinforces operational best practices and standard work.

Assists in updating training materials and OJT packets.

Provides feedback on training effectiveness and employee progress.

Partners with Production, Quality, and Safety teams to identify training needs.

Complies with all safety and GMP requirements.

Supports a culture of safety and exhibits safe work practices. Actively participates in the safety program by engaging in safety activities. Effectively provides and accepts constructive peer-to-peer feedback on safety performance. Adheres to policies, procedures, SOPs, safe work practices, and safety policies and procedures. Reports ALL workplace incidents to the supervisor immediately. Communicates concerns to supervisor, reports hazards, and provides input on prevention.

Properly uses, wears, and stores Personal Protective Equipment when required. Participates in safety teams and/or completes safety-related activities as part of regular job responsibilities.

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations will be made to enable individuals with disabilities to perform the essential functions.

• High school diploma or equivalent and two (2) years of related experience or equivalent combination of education and experience. Associate's degree preferred.
• Manufacturing experience preferred.
• Intermediate experience with electronic documentation management system software is preferred.
• Working knowledge of Oracle or another ERP system preferred.
• Intermediate to advanced skill level in Microsoft Outlook, Word, Excel, and PowerPoint.
• Basic to intermediate computer skills (Smartsheet, training systems).

• Excellent communication (oral and written) skills, with the ability to write clear, well-organized, and engaging training materials and the ability to engage effectively with a large group of employees with different backgrounds and varying skill levels. Bi-lingual (oral and written) skills in Spanish are preferred.
• Intermediate collaboration and teamwork skills, and ability to develop rapport with different employees.
• Creativity to develop engaging ways to write and present training.
• Strong coaching and mentoring skills.
• Strong organization skills and effective time management skills necessary to prioritize and handle multiple tasks in a fast-paced environment with urgency and flexibility.
• Strong collaboration and teamwork skills and ability to…