DCO Facilities Technician III

At Switch, we don’t just design, build and operate data centers—we are enabling the technology of the future. Led by Founder & CEO, Rob Roy, we believe in revolutionary innovation, operational excellence and the principle of karma. Switch is where talented people come together to EVOLVE the digital world.

We believe that innovation isn’t just about technology—it’s about the people, culture, and purpose that make it happen. Every Switch team member contributes to a mission greater than themselves: to create the world’s most advanced digital infrastructure that powers the progress of humanity.

As a DCO Facilities Technician III, you will support the operation, maintenance, and reliability of critical infrastructure systems within Switch data center environments. This role exists to help ensure continuous uptime, support preventative maintenance programs, and respond to operational events that impact mission-critical systems.

You will serve as a senior technical resource within Data Center Operations, supporting maintenance activities, responding to critical alarms, troubleshooting infrastructure systems, and assisting with the development of less experienced technicians.

• Support and maintain critical infrastructure systems to help ensure continuous operations
• Respond to and investigate critical facility alarms and operational events
• Perform preventative maintenance activities in accordance with established schedules and procedures
• Complete work orders accurately and in a timely manner
• Troubleshoot electrical, mechanical, and environmental systems within the data center environment
• Support maintenance, operations, and expansion projects across facilities
• Work with vendors and contractors to ensure work is completed according to Switch standards
• Inspect facilities, equipment, and infrastructure for unsafe or abnormal conditions
• Support customer compliance with Switch Acceptable Use Policy requirements
• Install, troubleshoot, and maintain Modbus, CAT5, CAT6, and environmental monitoring systems
• Utilize thermal imaging equipment and diagnostic tools to identify system issues
• Perform battery replacement and maintenance activities on UPS systems, generators, and HVAC-related equipment
• Participate in Factory Acceptance Testing activities when assigned
• Develop and deliver formal training programs for technicians
• Support Technician I and Technician II development through mentoring and technical guidance
• Participate in company committees and continuous improvement initiatives
• Attend required meetings, training sessions, and operational reviews

• Strong troubleshooting and problem-solving skills in mission-critical environments
• Ability to respond effectively during operational events and facility emergencies
• Commitment to safety, reliability, and operational excellence
• Strong verbal, written, and interpersonal communication skills
• Ability to work independently while collaborating effectively with teams
• Attention to detail and consistent execution of procedures
• Ability to mentor and support the development of less experienced technicians
• Commitment to continuous learning and technical growth

Required

• High school diploma or equivalent
• Technical trade school education related to mechanical, electrical, or electronics disciplines
• 6+ years of experience in a related technical field
• 4+ years of experience working with electrical, mechanical, or electronic systems
• Ability to read and interpret wiring diagrams, schematics, and electrical drawings
• Working knowledge of:
• Electrical distribution systems
• UPS systems
• Generators
• ATS/STS systems
• PDU systems
• CRAC and air handling units
• Cooling infrastructure
• Ability to work any shift in a 24x7x365 operation,…