Integrated Care Program Director

Integrated Care Program Director

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Before you get started on your journey with Health Connect America
, take some time to learn more about us. At Health Connect America
, all services are guided by a unified, trauma-informed approach. Across every program, we are committed to providing compassionate, client-centered care that fosters healing and growth. Our services are delivered by clinically trained staff, grounded in a therapeutic mindset and informed by research and evidence-based practices at every level of care.
Health Connect America and its affiliate brands are leaders in providing mental and behavioral health services to children, families, and adults across the nation. We provide our services directly to those in need whether that be within a person's home, their community, or in one of our office settings.
Health Connect America is honored to be a part of the communities we serve and the clients we walk alongside as they embark on a journey to self-improvement and more fulfilling lives. At Health Connect America
, we are dedicated to making meaningful connections every day through creating quality, affordable opportunities for individuals and families to achieve their greatest potential in a safe, positive living environment.

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The Program Director is responsible for overseeing the development and operations of programs within a specified geographical area. This role includes managing personnel, finances, and program execution while ensuring compliance with licensure, payer, and accreditation standards. The Program Director acts as a liaison with referring agencies and oversees daily operations.

• Communicate with customers, employees, and other individuals to answer questions, disseminate or explain information, and address complaints.
• Establish and maintain positive working relations with potential and established referral sources ensuring delivery of services, and continued development of the region.
• Assign caseloads and identify hiring needs.
• Recruit and hire staff according to company’s best practices procedures.
• Assist Office Manager with new hire Onboarding and ensure all required documents are maintained and organized in electronic personnel files.
• Provide orientation and training for staff.
• Personnel Leadership to include monitoring and evaluating staff performance, and making interventions with staff as necessary to improve performance.
• With the assistance of the Office Manager, ensure all personnel files are maintained in compliance with licensure, payer, and accreditation regulations and standards, and are well organized.
• Process and approve the region’s payroll.
• Provide individual clinical and/ or operational/administrative supervision to direct care staff, and document supervision sessions.
• Provide clinical and risk management oversight in day-to-day operations to include client crises.
• Conduct staff meetings.
• Develops initial drafts of annual budget; review monthly financial statements; and maintain region’s budget.
• Develops annual strategic plan for region.
• Develops regional territory in conjunction with regional budget and strategic plan.
• Ensure compliance with all state regulatory bodies and COA.
• Review and ensure clinical documentation is complete and submitted in established timelines.
• Manage all client authorization requirements including timeliness of pre-certifications, concurrent reviews and discharges.

• Priority will be given to internal candidates for this role.
• Bachelor’s Degree in a human services field (e.g., Social Work, Psychology, Sociology, Counseling, Criminal Justice).
• Minimum of 5 years' experience in a community-based setting with children and families, including at least 2 years in a supervisory role.

• Ohio
  • Master’s degree…