IT Audit Manager

American Credit Acceptance (ACA) is seeking a Senior Operations & Fraud Auditor to join our dynamic Internal Audit team. This role is responsible for overseeing and executing the annual internal audit plan, including operational, field, third-party vendor, compliance, regulatory, and investigative audits. The Senior Auditor ensures the reliability and integrity of information, compliance with policies and regulations, safeguarding of assets, efficient use of resources, and achievement of ACA’s operational objectives.

Key responsibilities include assessing risk, developing audit scopes, performing audit procedures, preparing audit reports, and reviewing the work of junior staff or interns. The Senior Auditor will be expected to plan, execute, and clearly communicate findings to senior management.

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Plan and perform risk-based operational audits to evaluate ACA’s key processes, procedures, and systems.

Analyze and assess risk to develop audit procedures, execute test procedures, and conclude on control effectiveness through formal reports.

Conduct third-party vendor audits to evaluate compliance with executed contracts.

Perform regulatory and compliance audits as required.

Investigate internal fraud-related complaints and document evidence in accordance with the Association of Certified Fraud Examiners framework.

Lead interviews and meetings to gather relevant information for analysis.

Perform appropriate levels of testing based on scope and risk, avoiding over- or under-auditing.

Produce clear, concise, and well-documented work papers that meet professional standards.

Identify and communicate control issues and findings in a timely manner.

Present findings to Internal Audit Management with accuracy and clarity.

Challenge the status quo and contribute original ideas to improve processes.

Share audit knowledge and business insights with team members.

Maintain industry associations and stay current on regulatory changes and best practices.

Keep the Internal Audit team informed of key developments.

Foster an inclusive, collaborative team environment.

Perform other tasks as assigned.

CFE, CIA, or other relevant certification required.

4+ years of internal and/or external audit experience.

Experience across operational, financial, and vendor audits preferred.

Proven project leadership experience, including:

Audit planning and execution

Issue identification and report writing

Strong business risk awareness and ability to apply a risk-based approach.

Excellent communication skills (written and oral), with tact in addressing sensitive issues across all levels of management.

Ability to adapt to shifting priorities, demands, and timelines with strong problem-solving skills.

Proficiency in MS Word, Excel, Access, SQL, and PowerPoint.

Analytical, independent, and objective thinking skills.

Willingness to travel periodically (up to 15%) to vendor offices for control evaluations.

Knowledge of SOX 302/404, SSAE 16/SOC 1/2/3, PCI, and/or GLBA is a plus.

This position includes supervisory responsibilities, managing day-to-day operations of the Internal Audit staff and supporting their development of subject matter expertise.

This role operates in a professional office environment and routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets, and fax machines.

This is a full-time position, Monday–Friday, with occasional schedule variations as needed.

Up to 15% travel may be required.

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.

EEO Statement ACA provides equal employment opportunities (EEO) to all applicants for employment without regard to race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, disability, genetic information, marital status, amnesty, or status as a covered veteran in accordance with applicable federal, state and local laws. ACA complies with applicable state and local laws governing non-discrimination in employment in every location in which the company has facilities.

As an employer of California residents, we are dedicated to protecting your privacy rights. Any personal information you provide during the application process will be used solely for permitted internal purposes and will be handled in accordance with applicable privacy laws. By applying to this position, you consent to the collection, use, and disclosure of your personal information as described in our
Employee Privacy Notice .