Vehicle Processing Coordinator

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Company:
Purpose Financial/Advance America.

Address: 135 N Church Street , Spartanburg , South Carolina , United States - 29306

Since 1997, Advance America has helped millions of hardworking people with a variety of personalized financial solutions. We are a nationally recognized, fully licensed financial services company with over 1,900 locations and online lending services.

We are currently seeking highly-skilled, career-oriented individuals ready to be part of a growing company!

This position reports to the Title Processing Manager and, is responsible for receiving all accounts that have been approved by DDO/SLS for repossession. Placement and/or monitoring of all units to be sent out for recovery to proper recovery agent. Moving from one agent to another as necessary. Tracking success of vendor. Helps facilitate the Auction Sales process. Work alongside the SLS / DDO to ensure recovery services are working as expected.

Weekly / monthly reporting to SLS / DDO of placements, resolved, confirmed, called-off, etc. Position works closely with Title Coordinators as needed. Also responsible for all other duties as assigned. Must be able to multi-task, pay attention to detail, and follow-up on action items.

Other duties as assigned.

Job Responsibility

Support This position supports the following processes:

• Title Lending Repossession Process

Drive

• Responsible for outsourcing repossessions with approved recovery companies and Auctions.

The Core Competencies for the role- the duties we expect the person to perform:

• Manage cases of all assigned units for recovery.
• Relaying information as to invoicing or change of vendor to field.
• Responsible for processing checks to reimburse customers DMV lien fees, when applicable.

Maintain

• Adheres to all points of the creed.

Accountability

Understand, adhere to and enforce all corporate policies including, but not limited to, Advance America's Creed, Code of Ethics and Information Security Policies.

Education Required

Equivalent Education Level

Required:

BS/BA would be a plus however not required if candidate has proven background working independently.

Knowledge

Required:

Working knowledge of Microsoft Office, including Excel. Excellent written and verbal communications skills as would be needed to communicate in person, by phone, and through email; adaptability and flexibility to changing environment; and comfortable working in a dynamic, high volume, fast-paced environment. Ability to read, write, evaluate, and apply information. Ability to interact professionally and exhibit appropriate social skills. Ability to understand and ensure compliance with policies, procedures, and laws governing our industry/business and products.

Ability to develop and maintain business relationships.

Experience Required

Must be knowledge of tracking information and passing along for operational decisions to be made. Working knowledge and use of computer skills.

Physical requirements

Sitting for long periods of time; standing occasionally; walking; bending; squatting; kneeling; pushing/pulling; reaching; twisting; frequent lifting of less than 10 lbs., occasional lifting of up to 20 lbs.; typing; data entry; grasping; transferring items between hands and/or to another person or receptacle; use of office equipment to include computers; ability to travel to, be physically present at, and complete the physical requirements of the position at any assigned location.

Action Oriented

Core Values and Business Ethics

Customer Focus

Drive For Results

Functional/ Technical Skills

Innovation and Quality

Interpersonal Savvy

Personal Learning

Team Relations

Time Management

Position Type/Expected Hours of Work

Hourly; 40 hours per week

Supe…