Business Analyst
Job in
Spartanburg, Spartanburg County, South Carolina, 29302, USA
Listed on 2026-10-10
Listing for:
Intellibee Inc
Full Time
position Listed on 2026-10-10
Job specializations:
-
IT/Tech
IT Business Analyst, Business Systems & Technology Analysis
Job Description & How to Apply Below
- Lead discovery sessions, interviews, and workshops with IT teams and County stakeholders.
- Inventory existing technical, operational, security, system, application, infrastructure, and recovery documentation.
- Analyze and document current-state business and IT processes, workflows, roles, dependencies, handoffs, and pain points.
- Create process maps, workflow diagrams, data/process flows, inventories, matrices, and other analysis artifacts using Microsoft Visio and Microsoft 365.
- Identify documentation gaps, single points of knowledge, process risks, inconsistencies, and opportunities for standardization.
- Gather, organize, validate, and prioritize requirements for SOPs, runbooks, knowledge articles, system documentation, and recovery documentation.
- Translate SME knowledge into clear, structured source material and collaborate closely with the Technical Writer.
- Facilitate review and validation sessions to ensure documented processes accurately reflect County operations.
- Maintain a documentation backlog, status tracking, priorities, ownership, and dependencies.
- Support development of documentation standards, templates, governance, ownership, review cycles, and repository organization.
Business Analyst, Spartanburg, SC, US
Business Analyst - Advanced Daily Duties / Responsibilities- Lead discovery sessions, interviews, and workshops with IT teams and County stakeholders.
- Inventory existing technical, operational, security, system, application, infrastructure, and recovery documentation.
- Analyze and document current-state business and IT processes, workflows, roles, dependencies, handoffs, and pain points.
- Create process maps, workflow diagrams, data/process flows, inventories, matrices, and other analysis artifacts using Microsoft Visio and Microsoft 365.
- Identify documentation gaps, single points of knowledge, process risks, inconsistencies, and opportunities for standardization.
- Gather, organize, validate, and prioritize requirements for SOPs, runbooks, knowledge articles, system documentation, and recovery documentation.
- Translate SME knowledge into clear, structured source material and collaborate closely with the Technical Writer.
- Facilitate review and validation sessions to ensure documented processes accurately reflect County operations.
- Maintain a documentation backlog, status tracking, priorities, ownership, and dependencies.
- Support development of documentation standards, templates, governance, ownership, review cycles, and repository organization.
- 10+ years of demonstrated business analysis experience in complex IT or technology environments.
- Strong requirements elicitation, interviewing, facilitation, and stakeholder-management skills.
- Advanced proficiency with Microsoft 365, including Word, Excel, PowerPoint, Teams, SharePoint, and related collaboration tools.
- Strong proficiency with Microsoft Visio for process mapping, workflow documentation, and technical/business diagrams.
- Experience working with technical SMEs across infrastructure, applications, service delivery, cybersecurity, or similar IT disciplines.
- Experience with documentation recovery, IT operational maturity, knowledge-management, or process-standardization initiatives.
- Experience documenting cybersecurity, infrastructure, disaster recovery, business continuity, or IT service-management processes.
- Experience with SharePoint-based documentation repositories and governance.
- Familiarity with ITIL, NIST, CIS, or other recognized IT/security frameworks.
- Government or other highly regulated environment experience.
- Bachelor's degree in Information Technology, Information Systems, Business, or a related field, OR equivalent relevant professional experience. Demonstrated experience and quality of prior work are more important than a specific certification.
- CBAP, CCBA, PMI-PBA, PMP, ITIL Foundation, or comparable professional certification. Certifications are preferred but will not substitute for demonstrated experience and strong work products.
- Ability to analyze undocumented or inconsistently documented processes and convert institutional knowledge into structured artifacts.
- Excellent written, verbal, organizational, and analytical skills.
- Ability to manage multiple work streams, priorities, dependencies, and deliverables with limited supervision.
- Long-Term Stability:
Join us on a…
To View & Apply for jobs on this site that accept applications from your location or country, tap the button below to make a Search.
(If this job is in fact in your jurisdiction, then you may be using a Proxy or VPN to access this site, and to progress further, you should change your connectivity to another mobile device or PC).
(If this job is in fact in your jurisdiction, then you may be using a Proxy or VPN to access this site, and to progress further, you should change your connectivity to another mobile device or PC).
Search for further Jobs Here:
×