Manager, DevOps

Position Title:

Manager, Dev Ops
Department:
Technology / Dev Ops

Location:

Boise, Idaho

Reports To:

Director of IT

The Dev Ops Manager will lead a high-performing team responsible for automation, cloud infrastructure, and CI/CD pipeline management across multiple environments. This role is central to enabling development velocity, improving system reliability, and driving innovation through AI-assisted Dev Ops practices. The ideal candidate is a strong communicator, experienced in AWS and Atlassian toolsets, and skilled at balancing hands‑on technical leadership with effective project and people management.

• Lead, mentor, and grow a team of Dev Ops Engineers and Cloud Platform specialists.
• Oversee design, implementation, and maintenance of CI/CD pipelines across multiple applications and environments.
• Integrate AI and automation technologies to improve efficiency, reduce manual intervention, and enhance system observability.
• Partner with Application Development, QA, and Infrastructure teams to ensure smooth and secure deployments.
• Manage and optimize cloud infrastructure within AWS, ensuring scalability, cost efficiency, and adherence to security best practices.
• Administer and enhance Atlassian toolsets (Bitbucket, Bamboo, Jira, Confluence) to support the full SDLC.
• Define and track operational KPIs, including deployment frequency, lead time for changes, mean time to restore (MTTR), and change failure rate.
• Collaborate cross-functionally to support initiatives involving AI-driven monitoring, predictive alerting, and self-healing systems.
• Oversee change management processes and ensure compliance with security, regulatory, and audit standards.
• Lead or contribute to key Dev Ops and platform projects, ensuring timely delivery, clear communication, and measurable outcomes.

• Bachelor’s degree in Computer Science, Information Technology, Engineering, or equivalent experience.
• 7+ years of Dev Ops or Cloud Engineering experience, including 2+ years in management or team lead capacity.
• Strong proficiency in AWS (EC2, ECS/EKS, Lambda, Cloud Formation, IAM, S3, RDS, etc.).
• Must have hands‑on experience with CI/CD tools such as Bamboo, Bitbucket Pipelines, or Git Hub Actions.
• Proven success implementing automation frameworks and infrastructure‑as‑code (IaC) using Terraform, Ansible, or Cloud Formation.
• Experience managing Atlassian suite administration (Jira, Confluence, Bitbucket, Bamboo).
• Familiarity with AI‑driven Dev Ops concepts, observability platforms (e.g., Datadog, Prometheus, Grafana), and ML‑assisted automation.
• Excellent communication, leadership, and project management skills with the ability to translate complex technical topics into clear business language.
• Strong understanding of Agile, ITIL, and modern software development methodologies.

• Experience with containerization and orchestration (Docker, Kubernetes).
• Background in Python, Go, or scripting for automation and tooling.
• Exposure to security and compliance frameworks (SOC 2, ISO 27001, NYDFS, etc.).
• Demonstrated success driving culture change and Dev Ops maturity across distributed teams.

This job operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines.

This is a full‑time position with a work schedule of Monday‑Friday with occasional schedule adjustments for night and weekend work.

This position will require up to 10% travel.

ACA provides equal employment opportunities (EEO) to all applicants for employment without regard to race, color, religion, gender, sexual orientation,…