Branch Manager

Take your career to the next level! In the last few years our goal has been expansion, creating growth opportunities for many of our team members. Not only are we serious about growth, but we are also serious about helping our customers during hard financial times. We take pride in providing solutions and offering a helping hand, not only to our customers but also to the communities we serve.

As we continue to expand and grow into a national leader in consumer financing, we invite you to consider joining our team. If you're passionate about making a meaningful impact in people's lives and bringing a personal touch to finance, we'd love to have you on board!

The Branch Manager is responsible for the overall performance of the branch. Managers will be focused on leading team members, managing the branch P&L, driving new loan growth, managing current loan portfolio, marketing, maintaining current business partnerships, and developing new strategic business partners. The Branch Manager will perform in accordance with RMC’s Mission, Vision, and Shared Values.

• Competitive pay.
• Monthly bonus.
• Promotion opportunities.
• Full-time benefits (medical, dental, vision, and 401(k)).
• Pays an average of $72,000 (varies by location).

• Manages and inspires team members to perform to their full potential, thus driving branch profitability.
• Exercises a degree of independent judgment in making decisions affecting employees and the work of the branch within company policy guidelines and District Supervisor oversight.
• Subject matter expert on our personal loan product offerings in order to present loan solutions to current and potential customers that help them achieve their financial goals.
• Creates and maintains branch operations solvency by the control of assets, proper credit extension, and proper follow‑up and counseling of past‑due customers.
• Establishes and builds customer relationships through delivering exceptional service.
• Assigns duties to employees and frequently examines their work for accuracy, neatness, timeliness, and maintaining efficiency by training employees and adjusting errors.
• Trains and develops employees with regard to current and new branch operations, company policies, procedures, and laws governing the consumer finance business.
• Works with Recruiting and District Supervisors to address branch staffing needs.
• Cultivates new relationships with local retail businesses and partners with Account Managers to maintain strong relationships with current retail businesses, handle complaints, and train business partners in company policies and procedures.
• Approves and closes loans, as necessary.
• Works with past‑due customers by developing a plan for resolution.
• Delegates all collection activity on a daily basis and follows up to ensure completion.
• Processes insurance claims for customers, maintains proper insurance claims records and reports.
• Telephones and sends collection material to past‑due customers, as needed.
• Accepts and posts payments.
• Processes and reviews loan documentation.
• Answers telephone, as needed.
• Completes month‑end reporting.
• Approves branch expenses.
• Signs checks for branch expenses, loans, and money remittances.
• Approves all supply requisitions.
• Verifies cash by balancing cash drawers and maintaining cash count record.
• Other duties as assigned by leadership.

• High School Diploma or Equivalent.
• 2 years of management experience or completion of required Management Trainee program.
• Valid Driver’s License and access to a dependable automobile with liability insurance coverage.
• Must pass drug screen, criminal and credit background checks.

• 1+ years of Consumer Finance experience.
• College degree a plus.
• Willingness to relocate for career advancement.

• Demonstrated passion for customer service.
• Excellent written and verbal communication skills.
• Customer service minded with a personality that relates well with a broad spectrum of people.
• Thrives in a pay‑for‑performance atmosphere.
• Proven ability to multi‑task.
• High degree of integrity.
• Confidence.
• Sales mentality.
• Adaptable to an ever‑changing environment.
• De…