Medical Services Assistant

Location:

625 Harvard St

Employment Type:

Full-Time

Schedule:

Monday-Friday (Some flexibility may be required)

Starting Pay: $18.77

Help Make Healthcare Accessible for Individuals with Disabilities

Northern Hills Training Center (NHTC) is seeking a compassionate, organized, and detail-oriented Medical Services Assistant to support individuals with intellectual and developmental disabilities in accessing quality healthcare. This role plays a vital part in coordinating medical appointments, maintaining health records, ensuring accurate medication documentation, and advocating for individuals while promoting dignity, independence, and person-centered care.

• Schedule, coordinate, confirm, and transport individuals to medical appointments.
• Attend appointments as needed and communicate important information to healthcare providers and support teams.
• Ensure medical documentation is completed accurately and maintained in compliance with agency standards.
• Assist with medication tracking, medication orders, MAR updates, and medication distribution.
• Pick up medications from pharmacies and deliver them to the appropriate locations.
• Maintain current healthcare records, appointment schedules, and medical documentation.
• Monitor and replenish medical and first aid supplies as needed.
• Support individuals in understanding and participating in their healthcare needs.
• Maintain confidentiality of health information in accordance with HIPAA guidelines.
• Assist the Director of Medical Services with administrative and recordkeeping tasks.
• Collaborate with nurses, residential teams, and healthcare providers to ensure quality care.

• Compassion and respect for individuals with intellectual and developmental disabilities.
• Strong organizational and communication skills.
• Ability to manage multiple tasks and deadlines.
• Attention to detail and accurate documentation skills.
• Professionalism, reliability, and accountability.
• Ability to work independently while remaining a collaborative team member.

• High School Diploma or GED.
• Valid driver's license with an acceptable driving record.
• Basic computer skills, including Microsoft Office and web-based documentation systems.
• Ability to complete required agency training.
• CPR Certification (or ability to obtain).

• Experience working in healthcare, human services, disability services, medical office administration, or direct support.
• Experience with medication administration and healthcare documentation.

• Paid training and ongoing professional development
• Health, dental, and vision insurance
• 401k Retirement Plan
• Verizon Discount
• Discounted Gym Membership

At NHTC, you'll be part of a mission-driven team dedicated to helping people live fulfilling, independent lives. Every day brings an opportunity to advocate for others, build meaningful relationships, and make a lasting difference in the lives of individuals we support.