Learner Engagement Executive

Learning Curve Group

Learner Engagement Executive

Vacancy No: VN5470

Location: Spennymoor, DL16 6FS

Contract Type: Permanent

Hours per week: 37.5

Working Days & Times: Monday - Friday, 9am - 5pm

Salary: £24,570 per annum

Learning Curve Group is a national training and education specialist that works with further education providers, employers, and learners to help them achieve success. We are committed to our values centred around learners, impacting over 100,000 of them each year. Our Purple People—dedicated and passionate—deliver success and transform lives through learning.

• Promote our flexible learning products via telephone, email, and social media.
• Be proactive in the promotion of our courses across B2C and B2B.
• Create social media posts to advertise courses.
• Make and receive calls responding to enquiries.
• Drive engagement with new prospects and maintain strong relationships with existing learners.
• Go through all assigned leads throughout the day (call, email, and text).
• Manage all activity accurately on CRM (Salesforce), including scheduling calls/emails and tasks, and updating records.
• Confidently support each learner through the enrolment form over the phone to complete their applications.
• Adhere to eligibility and IAG with all learners in line with funding requirements.
• Engage with all enquiries demonstrating resilience and promote all courses with full benefits and value.
• Prospect businesses, check funding availability, and manage higher‑volume opportunities as covered above.
• Support learners with their progression to enrol onto future courses.
• Carry out your role in line with the company values and expected behaviours.
• Promote equal opportunities and recognition of diversity throughout the company.
• Comply with the Safeguarding, Prevent and Health and Safety Policies and remain vigilant to potential concerns and risks.
• Always ensure confidentiality and professionalism.

• Self‑motivated and determined to succeed.
• Tenacious & resilient.
• Patient and understanding.
• Excellent telephone manner and confident with outbound calls.
• Excellent work ethics.
• Excellent time keeping.
• Positive attitude.
• Proactive and versatile to work within a team and individually.
• Patient, organised and able to think outside the box.
• Basic IT skills / data input.

• 26 days annual leave + bank holidays.
• Buy & sell an additional 5 days each year.
• Length of service annual leave increments starting at 2 years.
• Healthcare Scheme.
• Tech Scheme.
• Ikea Scheme.
• Cycle to work Scheme.
• Paid Volunteer day each year.
• Early Finish Fridays on the last Friday of every month.
• Student / Teacher Discount.
• Uniform.

• Electric car charging points.
• Free fruit, coffee and tea.
• Onsite shower.
• Prayer room on request or list of nearest available places of worship.

You’re unique and we love that about you. As an equal opportunity employer, we encourage applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, transgender status, religion or belief, marital status or pregnancy and maternity.

Applicants for this role will provide satisfactory references and evidence of eligibility to work in the UK. A DBS check is not required as this role does not involve regulated activity with learners.

Education Level: Vocational

Experience: Less than 1 year (in a similar role)

Applications Close Date: 31 Jan 2026