IT Service Desk Analyst – Hybrid, 1st/2nd Line Support
Listed on 2026-10-18
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IT/Tech
IT Support, HelpDesk/Support
Well Pharmacy is seeking an IT Service Desk professional to act as the primary contact for IT incidents across the business. You will diagnose issues, resolve where possible, and coordinate escalation with 3rd line support while working with Windows, AD, and MDM environments.
The role is hybrid, reporting to the Ferryhill depot, requiring a 37.5-hour week with potential outside standard hours on a rota. Experience in ITIL and customer-facing support is essential for success.
This opening is for the IT Service Desk Analyst – Hybrid, 1st/2nd Line Support role at Well.
All applications are reviewed carefully by our team.
The position is based in Chilton, England, United Kingdom.
This opportunity is part of our work in IT & Technology.
The advertised compensation is 26.000 - 38.000.
We aim to respond to suitable candidates as soon as possible.
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