New Homes Sales Advisor

Location
:
Spennymoor, County Durham (with expected travel to Yorkshire for holiday cover)

Hours: 35 hours per week, Thursday
- Monday (12pm - 7pm Thursday and 10am - 5pm Friday
- Monday)

You’ll be the guiding hand that helps our customers find and buy the home that’s right for them, making what can be a stressful experience a wonderful one. From reservation to handover, you’ll support them as they make the decisions, big and small, that make their dreams a reality.

You’ll also work with like‑minded team members in our Site Management, Sales and Marketing teams to make sure developments meet the high standards of the Strata brand and are filled with happy customers. You’ll use your excellent organisational and communication skills to reassure home buyers and progress purchases, as well as keeping all our internal systems up to date and giving the management team the intel they need.

• Provide excellent service to our customers.
• Work with the Site Manager to deliver quality homes and an outstanding experience.
• Use negotiating and influencing skills to achieve sales.
• Collaborate with the wider team to create strategies to drive visitors to site and ensure targets are met.
• Work with third‑party stakeholders; ensuring solicitors, estate agents, and mortgage advisors are all proactively progressing the purchase and working towards the target exchange and completion dates.
• Provide effective, efficient and accurate processing of sales and contracts from reservation to exchange and completion via our onsite IT systems.
• Produce clear and concise written correspondence.
• Guide customers through their specification options and smooth the purchasing and handover process.
• Provide excellent presentation for the show homes, the Experience Sales Offices, the surrounding sales areas, and flags/signage.
• Effectively communicate a consistent brand message.
• Ensure excellent presentation of the development at all times.
• Collate and evaluate market research for the sales management team.

• Wellbeing mornings where you can participate in activities such as laughing yoga, flower arranging, climbing wall, fitness classes, mocktail making, and pottery painting.
• A personalised health report annually from our partner Champion Health.
• Dedicated time for your development with personal development days and access to content through My Development Portal.
• Access to our partner platform Benefex, which offers discounted benefits via salary sacrifice such as dental plans, pension, PMI, gym memberships, cycle‑to‑work schemes, and more.
• Financial support when you are ill, with a generous company sick pay scheme.
• Your health needs covered with level 1 Westfield Health cover for you and dependent children.
• A holiday allowance of 26 days plus public holidays, with the flexibility to purchase up to 5 extra days each year through our holiday purchase scheme.
• A Strata Group Fund pension scheme with a minimum contribution from you of 3% and a 6% employer contribution (rising to 4% and 7% for those 40 or over).
• Death in service benefit of a minimum 4x basic salary.
• The opportunity to work flexibly in a way that suits you (role dependent).
• A whole host of fundraising, volunteering, and social events to get involved in.

About Us

We are a modern family business with over 100 years of experience designing and building quality contemporary new homes.