Sales Adviser

We have an exciting opportunity for a Part-Time Sales Advisor in our Spennymoor (DL16 7RZ
) branch!

AtJewson, part of Stark UK, we believe that our greatest asset is our people!

We'renot just a team;we’rea vibrant community driven by decency, passion, and pride in everything we do. We are committed to creating a dynamic workplace where everyone can thrive and unleash their full potential. Ifyou’relooking for a place where your ideas are not just welcomed but celebrated,you’vefound your home!

Permanent, 26 hours per week

• Wednesday, Thursday and Friday: 7:30am – 4:30pm
• Every other Saturday: 8:00am – 12:00pm
• Flexibility to increase working hours to cover periods of annual leave and sickness absence.
• Overtime opportunities are available, subject to business requirements.

• Provide a welcoming, professional service to customers, building strong relationships and understanding their needs to offer appropriate products and solutions.
• Develop and maintain a good knowledge of our product range to provide accurate advice and support.
• Process customer orders, payments, deliveries and account updates using in-house systems, keeping customers informed throughout their journey.
• Receive, check and store deliveries, reporting any missing or damaged items.
• Maintain accurate stock levels through replenishment and regular stock counts.
• Pick, pack, load and unload customer orders safely and efficiently, including manual handling and forklift operation (training provided).
• Maintain high standards of branch presentation, ensuring the shop floor, warehouse and customer areas are clean, organised and well-stocked.
• Comply with all Health & Safety policies, procedures and housekeeping standards, promoting a safe working environment for colleagues and customers.
• Support branch performance by contributing to sales, service improvements and wider business initiatives.
• Participate in ongoing training and development and undertake any other reasonable duties required to support the branch.

• Customer Service
  - High levels of customer satisfaction with frequently returning customers and growing live accounts
• Enthusiasm
  - You radiate positivity and possess an unyielding passion for the merchant world.
• Decency
  - You embody honesty and integrity, contributing to a workplace built on respect and ethics
• Team Spirit
  - You thrive in collaborative settings, believing that together we can achieve greatness.
• Pride
  - You take pride in your work and are dedicated to producing top-notch results.

• Competitive Basic Salary
• Performance Related Bonus
• 34 days holiday per year
• Retirement Savings Plan (Pension) – with Legal & General
• Life Assurance
  - From your first day of employment with us you are automatically covered for a lump-sum death in service benefit of 2 x your basic salary. However, if you join the STARK Building Materials Retirement Savings Plan (including if you are automatically enrolled) and contribute a minimum of 4% of your Pensionable Earnings, your lump sum death in service benefit will be increased to 4 x your Pensionable Earnings.
• Work Perks – A platform home to hundreds of all your favourite high street and online discounts via the provider Reward Gateway
• Aviva Digicare+ Workplace App (Access to a digital GP, second medical opinions, Mental Health consultation, bereavement service, nutritional consultation)
• Voluntary company benefits such as Car Salary Sacrifice scheme with VWFS, Cycle2
  
  Work, Benenden Healthcare, Critical Illness Cover
• Refer a Friend scheme
• Wellbeing Centre via Work Perks

• Quality
  - We’re unwavering in our commitment to providing outstanding products and service that exceed our customers’ expectations.
• Supportive Environment
  - Join a culture that prioritises your growth, with the resources and support you need to excel.
• Professional Development
  - We are invested in your success! Explore our apprenticeships, training, and mentoring programs designed to elevate your career.