Associate Specialist, Claims Recovery

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Provides entry level support for claims recovery activities. Responsible for claims data entry, inbox monitoring, and documentation support. This is an in‑office role that requires travel to Molina offices to support administrative tasks related to the claims function.

• Enters claims information into department applications with accuracy and efficiency, and in accordance with department standards as it relates to timeliness.
• Assigns work from incoming outlook boxes based upon defined assignments.
• Travels to Molina office to sort and distribute claims‑related mail/faxes/packages.
• Mails and files claims departmental documents with accuracy, efficiency and in a timely manner; includes folding, mailing and filing.
• Scans, prints, uploads and maintains departmental documents/images for multiple health plans using multiple applications.
• Meets claims department quality and production standards related to administrative support tasks.
• Supports claims department initiatives to improve overall claims function efficiency.
• Oversees, notes, and balances related financial costs (refund checks, lockbox deposits).
• Travels to Molina office and the post office as needed.

• Up to 1 year of experience in a clerical role in a claims, and/or customer service setting – preferably in managed care, or equivalent combination of relevant education and experience.
• Basic administrative skills (fax/sort/mail/scan/data entry).
• Organizational skills and attention to detail.
• Time‑management skills, and ability to manage simultaneous projects and tasks to meet internal deadlines.
• Customer service experience.
• Effective verbal and written communication skills.
• Microsoft Office suite and applicable software programs proficiency.

• Health care claims/billing experience.

To all current Molina employees:
If you are interested in applying for this position, please apply through the Internal Job Board.

Molina Healthcare offers a competitive benefits and compensation package. Molina Healthcare is an Equal Opportunity Employer (EOE) M/F/D/V.

Pay Range: $21.16 - $27.62 / HOURLY

• Actual compensation may vary from posting based on geographic location, work experience, education and/or skill level.

Entry level

Full‑time

Finance and Sales

Hospitals and Health Care

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