Office Assistant - Spokane Gang Unit

Office Assistant 3 (OA3)

Community Corrections Division

Spokane, WA

DOC WFSE Monthly Salary Range 39: $3,630.00 to $4,833.00

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The Mission of Washington State Department of Corrections (DOC) is to improve public safety by positively changing lives.

Our agency is looking to fill a full-time, permanent Office Assistant (OA3) vacancy within the Community Corrections Division. This position works for the Spokane Gang Unit located at 1821 North Maple Street, Spokane, WA 99205. Under general supervision from the Community Corrections Supervisor (CCS), this position performs file management and routine, advanced clerical support tasks for the unit. Working independently, you will perform a variety of complex clerical projects and assignments;

respond to Support Staff Work Request forms or inquiries requiring substantive knowledge of office/department policies and procedures; and perform duties involved with working at the reception desk.

Work hours:

Monday-Friday, 8:00 am to 5:00 pm.

We are looking for teammates who share our vision of public service and are committed to an equitable and inclusive culture that fosters and inspires excellence, while promoting innovation, engagement, and safety, leading to better outcomes for our community and our agency. If you have a passion for service - review, decide, and apply!

Select the Apply button located at the top right corner of this posting. A complete application packet will include the following:

Applicants wishing to claim Veterans’ preference should attach a copy of your DD‑214 (member 4 copy), NGB 22, or signed verification of service letter from the United States Department of Veterans Affairs.

Do not include personally identifiable information or personal photos within your application packet.

Incomplete application packages or see resume in lieu of the requested information may disqualify you from the process.

Provide front desk reception, general clerical support, database entry and retrieval, and manage and maintain electronic and physical files.

• Greet and direct clients, general public, and/or stakeholders to the appropriate staff.
• Manage a multi‑line phone system.
• Provide general clerical support to the unit, CCS, Secretary Supervisor, and Community Corrections Officers (CCOs).
• Database entry and retrieval from various systems, such as OMNI (Offender Management Network Information) and OnBase.
• Manage office and field files.

Other duties as assigned.

• High school diploma or GED equivalent.
• Six months of clerical experience that includes a basic level of proficiency and knowledge of Microsoft Office programs (Word, Excel, and Outlook).

• Maintain regular and reliable attendance.
• Must respect and maintain confidentiality.
• Ability to assist individuals with various criminal backgrounds.
• Ability to navigate internal databases.
• Ability to proofread written material and identify and correct errors in sentence structure, grammar, and punctuation.
• Ability to communicate effectively and clearly to staff, incarcerated or supervised individuals, public, and stakeholders.

Vision:
Working together for safer communities.

Mission:
Improving public safety by positively changing lives.

Our Commitment:
To operate a safe and humane corrections system and partner with others to transform lives for a better Washington.

DOC is an equal opportunity employer and does not discriminate on the basis of…