Administrative Assistant

Summary

The Administrative Assistant is responsible for lobby area monitoring, answering telephones, accurately entering, verifying and maintaining electronic or paper business records while upholding company and confidentiality requirements.

Essential Duties and Responsibilities

Primary person responsible for professionally answering multi-line phone system by 8:00 a.m. and throughout shift, coordinating relief when away from work area

Effectively operate multi-line telephone system to answer, greet, screen, transfer callers to appropriate personnel

Professionally greet persons entering company, determine nature of visit and alter appropriate personnel of visitor

Maintain cleanliness of reception area (i.e. collect shred documents, restock paper in office equipment, etc.)

Handle requests from customers, vendors or personnel and ensure they are resolved quickly or redirected to appropriate person

Maintain working knowledge of company processes including but not limited Sales and Purchase Order Entry, Receiving, Scanco, data entry, customer service, regulatory compliance, Sage and filing systems

Accurately perform manual and electronic tasks including but not limited to filing, scanning, data entry and document control

Accurately perform clerical tasks in a variety of areas including but not limited to:
Sales Orders and Purchase Orders, Receiving, Department of Transportation compliance requirements and other areas or Departments

Apply analytical skills to compute, verify, organize, maintain or update numerical and written records

Assist with inventory cycle counts to accurately report product quantities to applicable personnel

Efficiently operate computer systems, telephone with voicemail systems, photocopiers, facsimile machines, scanners, payment application systems, spreadsheet and file maintenance equipment to enter, store and retrieve applicable business information

Accurately accomplish work tasks within prescribed time frames and inform Management when assistance is needed

Interact as part of a Team maintaining professionalism with personnel, customers, vendors, visitors and associates

Demonstrate effective ability to follow work instructions and processes using the English language and mathematics

Communicate in a professional, respectful, and courteous manner with all employees, customers, management, and others with whom we may work. Contribute to a successful workgroup and foster a team-oriented culture through positive interactions, active listening, meaningful collaborations, high employee engagement, and the constructive exchange of ideas designed to meet or exceed the organization's strategic goals.

Complete special projects and other duties as assigned to meet team, department, and Company goals while actively demonstrating accountability and responsibility for achieving desired outcomes and measurable results

Follow all company policies and procedures

Other job tasks may be assigned during the course of employment

Requirements

Qualifications

Ability to effectively hear, understand, read, comprehend, write in the English language

Ability to see work environment, instructions, information and people

Previous experience performing similar job tasks preferred but not required

Physical Work/Environment Requirements

A. Work is performed in an office environment (constant 67-100%) and requires seldom (1-10%) movement into a warehouse environment.

Reasonable Accommodation Notice

Reasonable accommodations may be made to enable individuals with disabilities to perform job functions, ask Manager.