Scheduling Coordinator​/Records Technician

Spokane, WA 99218, USA

At Spokane Orthodontics, we are looking for an exceptional Scheduling Coordinator/Records Technician as a key person in carrying out our mission. The Scheduling Coordinator/Records Technician is responsible for ensuring all daily schedules run smoothly to create an exceptional experience for all patients, fostering a relationship of trust and loyalty, and be responsible for collecting and organizing records. We are looking for a friendly, energetic, happy person that likes to deliver exceptional experiences and exceed expectations.

Schedule is

Summary of

Essential Job Functions:

• Provide superior patient service with compassion and care in accordance with patient needs, company policies and procedures, government regulations, and dental board standards.
• Help patients schedule appointments and resolve their questions via phone, text, or email.
• Welcome patients and check them in for their appointments
• Collect payments made at the front desk
• Responsible for taking and processing all patient records, compliance with OSHA regulations, cleanliness of clinic area, sterilization of instruments and stocking supplies
• Keep the office tidied; the coffee bar stocked, paper forms stored, etc.
• Scan and file mail and other crucial documents
• Other administrative tasks as assigned

Position Requirements:

• Friendly and welcoming phone voice.
• Experience multi-tasking in a busy environment while paying attention to details and seeing tasks through to the end.
• Ability to educate and influence patients.
• Excellent verbal and written communication skills and the ability to make decisions independently.
• Strong team-player.
• Knowledge of Microsoft Office business application
• High school diploma or general education degree (GED)

Compensation is $21-$25 per hour depending on experience

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.

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