Administrative Specialist ON-CALL

WE'RE HIRING! JOIN THE SNAP TEAM!

Position:
On-Call Administrative Specialist Starting Pay: $18.02–$20.08/hour DOE

Location:

Spokane, WA Open Until Filled Are you organized, adaptable, and passionate about helping others? SNAP is looking for a dependable, customer-focused On-Call Administrative Specialist to support our programs and help connect individuals and families with essential community resources!

If you thrive in a fast-paced environment, enjoy working with people, and want to make a difference in your community, we want to hear from you! Administrative and customer service experience Strong communication and organizational skills Ability to multitask and work as part of a team Ready to make an impact? APPLY TODAY!

Position Summary:

Provides administrative support on an on-call temporary basis for all of SNAP’s programs as needed, including reception, preparation of correspondence, filing, scanning, recordkeeping, clerical duties, data entry. Answers multi-line phones and makes appropriate referrals to other SNAP offices and community partners. Provides excellent customer service to both internal and external customers. Provides services to ensure smooth operation of administrative functions.

Principle Duties and Responsibilities:

Performs a variety of administrative and clerical duties, including but not limited to answering phones, transferring calls, greeting office visitors, filing, record keeping, and assembling packets of information and materials. Additional responsibilities include scheduling meeting spaces, creating referrals, scheduling appointments, updating household records, and scanning and organizing documents. Serves as a member of SNAP’s Resource Team and responds to requests for information by providing general program information and/or referrals to appropriate agencies.

Assure accurate and timely up-to-date information is maintained in required databases. Completes assigned projects and performs related duties as needed or as situation dictates as well as looks for opportunities to keep busy; cleaning, offering help to others etc.

Process outgoing and incoming mail and packages on a timely basis in consultation with Supervisor and Financial Controller ensure that funds are receipted and deposits are prepared and/or reconcile bookkeeping documents, maintain ledgers for receipt books.

Help ensure administrative offices are clean and neat, including conference rooms, mail room, copy room, break room, and coffee areas. Report maintenance issues and supply issues to designated staff.

May conduct office opening and/or closing activities, ensuring building security. Reports any security or maintenance issues to supervisor or building coordinator.

Safety and Agency Emergency Preparedness logistical coordination for front desk area and office occupants. Be familiar with on-site safety program and representatives to ensure emergency response information is communicated and/or reported for the location.

Work with coworkers and volunteers to promote a positive, respectful, and productive working environment, while protecting client confidentiality and dignity.

Within the stated context of the stated principle job duties, serve as an ambassador of SNAP’s mission and values.

Provides excellent customer service at all times and helps foster a strong customer service culture across the agency.

SNAP is an Equal Opportunity Employer committed to building a diverse and inclusive workforce.

Requirements:

Education and Experience

Required:

AA degree acceptable in combination with two years of relevant experience in Business, general social services or related field and at least two years’ experience in a clerical position, preferably in a Business, social or financial service setting or a HS…