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Operations Specialist

Job in Spokane, Spokane County, Washington, 99254, USA
Listing for: Northwest Trustee & Management Services LLC
Full Time position
Listed on 2026-10-24
Job specializations:
  • Administrative/Clerical
    Office Manager, Clerical
  • HR/Recruitment
Salary/Wage Range or Industry Benchmark: 42000 - 54000 USD Yearly USD 42000.00 54000.00 YEAR
Job Description & How to Apply Below
REPORTING TO

Director of Talent & Human Resources

TYPE

Full Time (Non-Exempt)

RESPONSIBILITIES

The Office Administrator serves as a central resource for office operations, scheduling, administrative coordination, and employee support. This position is responsible for ensuring the efficient operation of the office through proactive calendar management, meeting coordination, communication support, and recordkeeping.

This is a highly collaborative and hands‑on role requiring exceptional organizational skills, attention to detail, discretion, and customer service. The Office Administrator works closely with leadership, employees, clients, vendors, and external partners to support daily operations, maintain administrative processes, and contribute to a positive and professional workplace environment.

The role will provide administrative support across multiple business functions, including office operations, executive scheduling, human resources administration, employee onboarding, facilities coordination, and special projects.

KEY RESPONSIBILITIES

Office Operations & Administrative Coordination

  • Support day‑to‑day office operations and serve as primary resource for administrative needs.
  • Coordinate deliveries, shipping, and facility‑related services.
  • Maintain office supplies, equipment inventories, common areas, and administrative resources.
  • Assist in coordination of office events, employee celebrations, team meetings, and company functions.
  • Assist with document preparation, correspondence, presentations, forms, and reports.
  • Maintain organized electronic filing systems.

Human Resources Administration & Employee Support

  • Support onboarding and offboarding activities, including document collection, scheduling, equipment coordination, and employee communications.
  • Assist with maintaining employee records, personnel files, compliance documentation, and HR tracking systems.
  • Coordinate training schedules, employee meetings, orientations, and related administrative activities.
  • Support recruitment activities by scheduling interviews, coordinating candidate communications, and maintaining applicant records.
  • Maintain confidentiality when handling sensitive employee information and business matters.

Calendar coordination & support

  • Support calendar management by scheduling meetings, resolving calendar conflicts, coordinating logistics, and maintaining schedule accuracy.
  • Arrange internal and external meetings, video calls, virtual meetings, and events.

Communication & Relationship Management

  • Respond to inquiries and route requests appropriately.
  • Provide backup phone coverage, ensuring calls are answered promptly, professionally, and transferred appropriately while delivering a positive client experience.
  • Foster a welcoming, responsive, and service‑oriented office environment.
  • Support team members with special projects and administrative initiatives.
  • Identify opportunities to improve administrative processes, workflows, and organizational systems.
Requirements REQUIRED JOB QUALIFICATIONS
  • 2+ years of administrative, office management, executive support, human resources support, or related experience.
  • Strong organizational, multitasking, and time‑management skills.
  • Demonstrated ability to manage competing priorities while maintaining attention to detail.
  • Excellent verbal and written communication skills.
  • Strong customer service orientation and interpersonal skills.
  • Experience coordinating calendars, meetings, schedules, and administrative projects.
  • Advanced proficiency in Microsoft Office applications, including Outlook, Word, and Excel.
  • Ability to maintain confidentiality and exercise sound judgement when handling sensitive information.
PREFERRED JOB QUALIFICATIONS
  • Associate or bachelor’s degree in business administration, Human Resources,…
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