Administrative Assistant

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Corporate Full Time Clerical Corporate Spokane, WA, US

2 days ago Requisition

Salary Range: $20.00 To $30.00 Hourly

Administrative Assistant

Position Summary

The Administrative Assistant is a full-time, on-site position (40 hours/week, no telecommuting).

The role provides administrative support to ensure smooth office operations, assisting employees, district managers, and the corporate team with organization, communication, and various tasks. Responsibilities include handling confidential and time-sensitive materials. Familiarity with Wake Up Call’s concepts, practices, and procedures is required. The position demands strong communication skills (phone, email, and internal systems), accuracy, professionalism, and timely completion of duties. The Administrative Assistant relies on experience and judgment to plan and achieve goals, exercising a high degree of professionalism, creativity, and latitude to support and promote the Wake Up Call culture.

Reports to:

Director of Operations or designee.

About Wake Up Call

We are a dynamic local coffee company crafting top-notch brews with honesty and quality  wow customers with stellar service, spark community connections, and thrive on creativity and teamwork. Join our fun, supportive team to spread joy, one bold sip at a time!

Key Responsibilities

Administrative Support

• Strong time management, organizational, and planning skills with ability to multitask and prioritize
• Excellent customer and employee service skills
• Maintains an organized and comprehensive system of records
• Supports preparation and publishing of monthly vendor reconciliation
• Processes online customer ordering, inventory tracking, and mailings
• Handles customer, vendor, team, and store communications through all systems
• Assists with tracking, reporting, and monitoring of vital business operations
• Knowledge of employment related laws and regulations
• Attention to detail and efficient problem solving skills

Human Resources Support

• General knowledge of HR
• Assists in managing benefit programs, FMLA, and Department of Labor & Industry claims, including documentation, tracking, enrollment, and termination
• Supports recruitment, onboarding, and training coordination for new employees
• Maintains employee records, ensures I-9 compliance, and processes required training within thirty (30) calendar days from hire date
• Helps coordinate performance reviews, disciplinary actions, and professional development
• Assists in payroll-related HR tasks, employee morale monitoring, and policy communication
• Handles sensitive employee information confidentially (except where prohibited regarding good-faith misconduct claims)
• Supports community outreach, vendor relationships, and interdepartmental communication
• Assist with the overall safety program

General Responsibilities

• Provides service with integrity, honesty, and knowledge that promote the culture, values, and mission
• Helps create a positive, enthusiastic, and well-trained company culture by providing an informed, honest, and optimistic example
• Responds appropriately to ideas, concerns, complaints, and comments
• Demonstrates flexibility, high-stress tolerance, reliability, punctuality, positive attitude, and dependability
• Executes clear and open communication with team members, peers, and management
• Evaluates and improves operations and communications/HR performance
• Handles multiple projects and tasks simultaneously
• Develops and maintains positive relationships with partners (vendors)
• Remains compliant with local, state, and federal standards, including HR laws and employment regulations
• Maintains professional…