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Center Ops Lead — Franchisee Success & KPIs

Job in Spokane, Spokane County, Washington, 99254, USA
Listing for: Surfaceexperts
Full Time position
Listed on 2026-10-07
Job specializations:
  • Business
    Client Relationship Management
  • Customer Service/HelpDesk
    Client Relationship Management
Salary/Wage Range or Industry Benchmark: 75000 - 105000 USD Yearly USD 75000.00 105000.00 YEAR
Job Description & How to Apply Below
Position: Support Center Ops Lead — Franchisee Success & KPIs

Surfaceexperts is seeking a dedicated Support Center Operations Manager to oversee day-to-day operations, staffing, onboarding, performance management, franchisee support, and continuous process improvement. This role partners with the Support Center Director to ensure high-quality service and KPI attainment.

Responsibilities include hiring/onboarding, coaching, franchisee education, and driving operational excellence to enhance franchisee engagement and satisfaction.

Are you ready to take on the Support Center Ops Lead — Franchisee Success & KPIs role at Surfaceexperts?

We invite applications for the Support Center Ops Lead — Franchisee Success & KPIs position located in Spokane, WA, United States.

The following position is for a Support Center Ops Lead — Franchisee Success & KPIs with Surfaceexperts.

Our team is growing, and we are hiring a Support Center Ops Lead — Franchisee Success & KPIs in Spokane, WA, United States.

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