Lead CSM: Premier Accounts & AI Change Leadership
Listed on 2026-11-01
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Business
Change Management, AI Business & Operations
Relativity is seeking a Lead Customer Success Manager who operates at the intersection of strategic consulting and internal team leadership. You will own a portfolio of Premier Tier accounts, coordinate cross-functional teams, and set execution standards for the CSM organization.
You will drive AI adoption, change management, and governance in legal tech contexts, engaging with GCs, senior partners, and legal ops to co-design AI-enabled workflows and deliver measurable value.
We are seeking a motivated Lead CSM:
Premier Accounts & AI Change Leadership to join Relativity in WA, United States.
Step into the Lead CSM:
Premier Accounts & AI Change Leadership role at Relativity in WA, United States and grow with us.
Please review the full job details above before applying.
If your experience matches this role, we encourage you to apply.
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