Logistics Customer Care Specialist; Escalations
Listed on 2026-10-12
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Customer Service/HelpDesk
Customer Service Rep, HelpDesk/Support, Call Center / Support, Bilingual
Saia is seeking a Customer Service Representative to deliver escalated support to customers while coordinating with terminal operations to resolve disputes, scheduling conflicts, and service concerns. You will maintain accuracy and clear communication to drive satisfaction and operational excellence.
You will handle inbound calls and emails, investigate issues, coordinate with dispatch, prepare paperwork, and support billing and data entry.
This position is for the Logistics Customer Care Specialist (Escalations) role at Saia.
Step into the Logistics Customer Care Specialist (Escalations) role at Saia in Spokane, WA, United States and grow with us.
Please review the full job details above before applying.
If your experience matches this role, we encourage you to apply.
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The position is based in Spokane, WA, United States.
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