Parts Counter Representative

Pacific Golf & Turf is Northwest’s premium supplier of John Deere and EZGO Golf Car products to golf course and sports turf facilities. We are seeking a Parts Counter Representative at our Spokane Valley, Washington branch who has a commitment to customer service and an aptitude for sales. A successful candidate will be an outgoing and enthusiastic individual who enjoys working with customers and developing new customer relationships and will be a team player who is honest, dependable, organized, motivated, hardworking, and a self‑starter.

• Provide excellent customer service for all associated product lines to customers calling or walking into the store.
• Fill parts requests for service technicians and sales staff.
• Perform shipping and receiving duties.
• Maintain warehouse responsibilities.
• Use computerized inventory systems, parts libraries, and CAD drawings to look up and process parts orders.
• Order parts from suppliers and communicate lead times.
• Participate in rolling inventory checks.
• Speak clearly and persuasively in a positive manner when interacting with customers.
• Must be willing to work 40 hours per week and longer hours as required to meet customer and seasonal demands.
• Assist in keeping the parts department clean, including desk, warehouse, shipping receiving, etc.
• May perform additional duties as assigned by leadership.

• Two (2) years of parts experience preferred.
• John Deere equipment parts experience preferred.
• Shipping/receiving and warehouse experience a plus.
• Excellent customer service skills required.
• Good organizational skills and ability to multi‑task.
• High school diploma required; college degree a plus.
• Positive attitude and teamwork orientation.
• Good computer skills required.
• General office skills with knowledge of Microsoft Word & Excel, typing 45 wpm, and basic 10‑key calculator use.
• Ability to lift weights of up to 50 pounds regularly and up to 75 pounds on occasion.
• Ability to solve practical problems and read/interpret instructions in written, oral, diagram, or schedule form.

Wage: $22+ per hour DOE

Job Type: Full Time – Day Shift

Benefits packages are available, including medical, dental, vision, life, and disability coverages; vacation, sick and holiday pay; and a 401(k) plan with company match.

Energetic and driven employees are encouraged to apply. Come join our growing team! We look forward to hearing from you.